The truck did not look like it had been wiped down since it was last used in the cab interior. There was coffee and other stains and sticky around the console. I'm sure the truck gets used multiple times a week, but during these times, it would be nice to feel like you're getting into a clean truck. Other than that, the storage bed area was very clean. All stickers with warnings and processes were clearly marked and in easy to read spaced.
Trailer Rental & Towing in Ottawa, ON at U-Haul Moving & Storage of Orleans
Moving to or from Ottawa, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Ottawa, ON K1C1T1 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Ottawa, ON
Cargo trailers in Ottawa, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Orleans!
Utility trailers are perfect for towing large or oversize cargo in Ottawa, ON K1C1T1. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Orleans provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Ottawa, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Ottawa, ON online today!
Trailer and Towing Supplies
Nothing i used you guys last week also everything was easy and spot on.
Staff at this location were very courteous and professional while providing service to my needs.
Ensure equipment is functional.
Not a single person of your service staff wears masks. Even when they are inspecting your car.
I made a reservation for a 20 foot truck on October 9th for October 31st and received a confirmation email. When I showed up on the 31st at noon as stated in my email the staff said there was a mixup and they do not have any trucks available. They said they only figured it was a problem that morning but nobody called me to advise or make alternate plans. Luckily a 26 foot truck just pulled in for a return and they were able to give that one to me. I made a reservation over 2 weeks ago, and nobody called me when there was a problem the day of or offered to fix it for me. I was just told "sorry, we don't have anything right now." That's simply unacceptable.
The day of the trailer pick-up I asked to purchase a hitch and a trailer lock and a padlock for the trailer door for our trips - I was directed to the wall of locks. I picked a hitch lock and a trailer lock and a padlock - I asked if this would work with the trailer and hitch I had (installed at u-haul the previous week) - I was told yes. The hitch lock worked well and the padlock also but the trailer lock obviously did not as later I found out by doing some web searches - why the person at the counter would tell me that the trailer lock would work when it didn't is incredible. Now I have a brand new trailer lock that is nothing better than a paper weight. Also the person who attached the trailer to the car left the chains too long and they were dragging on the road, I found out after a day of driving. I wrapped the chains with tape to prevent the chains from dragging.
Needed a small truck fast, reserved on line, went & drove away with the rental within half an hour. It was quick & easy, would do it again. Staff very curtious & pleasant.
The reservation was was not set. I went in three weeks ago to reserve and it wasn't recorded. The truck was a cargo van It was the only truck available though I needed the bigger box truck. I had to do several trips and did damage to one of pieces of my outdoor furniture. The Storage unit is a 5x10 but has a big roof support In it so I couldn't put what I needed in it. Not impressed.
All was fine until the end: -charging $43.73 for gas fill-up?? PLUS you add more on for taxes... we did not drive the truck across town- we moved 2 loads 6 KM each way.... 24 km between the 2 properties plus the distance from your location and back (6.8km each way). A total of approx 40 KM TOTAL... 50$ for gas??? Now I am on hold for over 23 minutes.... not very good
Line up was pretty long...
The employees were mostly rude and dismissive even after I had to wait 5 hours for the truck that I rented. Even a â€œour apologies, how can we helpâ€ would have been appreciated since the delay forced me to cancel, reschedule, and rebook many aspects of moving.
Forget recommending "this location", I would never recommend U-Haul as a whole. Almost completely ruined my moving day. Changed my reservation with no warning and offered me a $50 discount (which I did not receive). Showed up on my moving day to the new location (they also changed my rental from a 15ft to a 20ft), and they did not have this "new truck" available. I had to use a 10ft truck, and go back to my old apartment the next day to finish my move (with my car) as I couldn't fit everything in this truck. Employees did not have a care in the world and acted as if this happened multiple times a day, every single day. I wish the pandemic had bankrupt you guys. Awful, just plain awful.
Have an express pickup. I waiting almost an hour to do a simple pickup.
The wait time to pick up my rental equipment was nearly 2 hours long. I understand we are in a pandemic - but there was ONE person working the counter on a Saturday at the end of the month - not acceptable.
The young lady at the counter was great, we had no reservation and we needed for just for a small move and being the end of the month . It was really busy she got us a truck and on our way. Thanks
Spent 15 minutes searching for assigned truck on lot only to be told it was not there, they didn't really know where it was.
A quick walk around of the vehicle including its operation is helpful. Had no idea about the mover payment code. Was caught off guard when asked by the movers.
I have to say my experience this time around was much better than the previous one at this lovation.
Not enough employees working in the morning. Had to wait 20 mins to be served
Take the 19.95 off the side of your trucks because you can't even drive off the lot without paying more.
The entire experience with U-Haul was horrendous. We had rented a truck for 7:30AM in Ottawa and hired movers to help us at 3PM in Montreal, all through U-Haul. Less than 48 hours before the date it was announced that the location and time of our pickup had changed to 3:30PM in Ottawa, HALF AN HOUR AFTER WE HAD MOVERS BOOKED IN MONTREAL!!!!! It took us 3 and a half hours on the phone with you to make it work, and your call staff were hostile and unhelpful. When I went to get the truck, none of the extras I had paid for (dollies, blankets, etc...) were in the truck. Truly a terrible experience, you're supposed to help make my move less stressful, not more...
Usually when I rent from other Uhaul I get downsized to a smaller vehicle which doesn't work for me. Very frustrating. I end up renting elsewhere. At this location everything went exactly as planned. Pleasant experience.
Floor of trailer was covered with wet muddy water. Appliance dolly was in the trailer. Great customer service, would definitely recommend and rent again.