Directions were confusing on Google maps and when we did find correct location, it stated the business was permanently closed, which made us very wary initially, had to call another uhaul place to confirm our reservation.VALERIE W.
Trailer Rental & Towing in Owensboro, KY at Main Street Motors
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Owensboro, KY 42301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Had to use app because no one was there picking up or dropping off (during hours that said open) Finally got around looking at email statement and I was charged for $14 for gas when I parked it with more gas than it had . Only put 21 miles on the truck and I put 3 gallons of gas back in. I was charged for 4 gallons. I did take pictures before and after. I was also charged $14 for insurance I did not want and I did not check a box for. Total $68 dollars for 1 day rental with 21 miles for a $19.99 a day truck. What out for added charges and take pictures of miles and gas hand before and afterjosh S.
Clean equipment before renting it outMELISSA L.
The gentleman that I dealt with at this location was so polite and accommodating. I really cannot say thank you enough to him for all of his help!Yvonne G.
My Rep person was very nice and accommodating.CHARLES T.
The staff was very helpful and efficient. We used another UHaul location in the same town and Main Street Motors was superior!SUSAN G.
great place.i use all the timeJoseph A.
Everything was greatmichael B.
Everything was great!!CHERIE A.
Right wheel hub gives an occasional bearing "chirp" and hub gets warm to the touch. I rented a 4x8 covered trailer but had to pay for a 5x8 because the u-haul online system that the dealer uses would not accept the contract otherwise.chris brian L.
Heard bearing "squeek" during use and noticed right wheel hub was hot after use. I had originally requested a 4x8 covered trailer and Agent was unable to complete on-line contract without changing charges to the 5x8 covered trailer on lot. Unable to provide larger trailer at price of smaller requested trailer.chris brian L.
Why wait til I arrive then ask for a passport or rental agreement. And a second contact that must be available right then? That info could be requested before I got on the lot. Also the key didn't fit well in the return box. That key fob won't last if it keeps getting shoved in that small opening.leta W.
The App was down. the location wasn't able to process the payment. Had to come back twice and it was three hours from my appointment before I got to use the truck.Jason A.
I cant believe how helpful the location man( Mitch) was, in the pouring rain helped me get set up with he car trailer. Later when the weather cleared up I had some issues with the wheels, Karen, the regional supervisor came right out and changed my tires on the trailer. Through the Corona virus a difficult situation with logistics and communication, Karen personally helped me through some glitches. Thank youCorey M.
Everything overall was fantast capability, the machine worked excellent there was no issues with it the fuel efficient was great, had enough power to pull whatever I was hauling and I felt safe driving it with my life. I would recommend that you maybe provide a couple 5000 pound rated straps ratchet straps just in case there's some dummies that will rent these trucks and think that nothing will tip over until an accident happens and it does in hurts the truck or worse flies out and hits someone else. I know there is the issue Avenue and trustworthy people and stealing the ratchet straps but maybe put a coat on him And when they take the truck back just keep it from their refund or four more profitable situation you should buy the straps and maybe run them out to people and then read their own problem it would be good for corporateJORDAN H.
The man I spoke to today was very kind and I want to thank him for everything!Amy J.
Always use U Haul.. never any issues. Very nice people.Donald M.
Was overcharged. I came to get truck one day. They over ran my card and machine broke then I had to postpone my entire move a couple days and at that point overcharged for misc coverage I declined etc. Major inconvenience and disappointed. I should have the entire amount refunded. Never again will I use themSean L.
The man said the gas hand was on a half of tank but i took a before and after picture of the gas hand and the mileage and the gas hand wasn't on half. So when i return the truck i put it back just like it was in the picture. If i didnt take the picture they was gonna charge me for not putting the gas back like it was.lashawna C.
Have wifi available when you return the equipment. It makes it so much easier to do the internet check-in, when the location is closed. That was the only way to return it. Thanks CynCynthia C.
Owner worked with me! I worked n moved same time! He was understanding that I needed truck xtra hours he helped us out!Matthew L.
The lot was a 24 hour lot, pretty easy to access, but needs to have more lighting, I dropped the truck off after hours, which was convenient. But the lot was a little dark.Chya C.
I was overcharge for mileage we didn't drive and it cost us an extra 40$Briana C.
It took 2 people to close the back door. It was the farthest pick up place from me. I had to drive 20 minutes from my house to pick it up and another 20 minutes to return it. The truck had no shocks at all. The least little bump felt like you was hitting a giant hole in the road. Shook the whole truck. Transmission kept changing gears while driving at highway speeds. Had over 106,000 miles on it. Worse haul I've ever rented.Susan L.
I had to drive 60 miles out of my way because my reservation was not honored at the original location. The trailer insides was dirty with mud that I had to clean out before using. Bad experienceJeffrey D.