Counter lady was awesometammy B.
Trailer Rental & Towing in Palestine, TX at Carrolls Automotive Service Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Palestine, TX 75801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 0.0 Average Customer Rating
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No issues, all goodJames M.
Very friendlyronald R.
Wonderful customer service, by far the most easiest experience I have ever had renting a moving truck. THANKS!!!!!Elissa A.
Make sure all lights work on equipment before renting it out to customers, had to change trailers because lights did not work on 1st 1 And since tongue does not have a jack on them it makes it very heavy to lift to hook up!FLOYD S.
There was an extra day charge and we returned it a day early. I sent an email and have not heard back on it yetRosendo M.
The staff at location went above and beyond to help me get the trailer and ensure i was satisfied. Will go there again for my next uhaul needed. Shelley InnesShelley I.
Charged two days only had 24 hours. OVERCHARGEDWilliam K.
The trailer had no light cord upon hookup. While traveling the trailer came unhitched while traveling 70 mph on the interstate while sandwiched between two transfer trucks. The only thing keeping trailer attached was one chain. This whole process cost me me $3,000. Cost me 4 day delay because I didn't meet the movers on time plus I had to drop off in total different place because I had to rearrange everything during this move. I'm not happy about any of this.lynn M.
Didn't have the equipment I requested. Forced me take equipment I didn't want and that didn't work. Didn't have someone available to rent the equipment at the hours promised so I had to wait. Awful experience and damaged my friends car as a result of being forced to use the wrong trailer.Amelia B.
Called ahead to confirm closing time (5:00). Told her we would arrive close to that time. Got there at 4:55 & she was gone for the day. 3 employees working there left me standing 10+ minutes while they chatted with a couple there. Finally, none of them could help me and told me to just leave the trailer. I wanted a receipt that I left it. Very unprofessional operation here.Sherry S.
Dropped off after hours, so don't have much feed back.Michael M.
It took TWO MONTHS, to get my receipt. This location rented out my truck before closing out my ticket which lead to uhaul accusing me of not turning in my truck! This lead to much anxiety and frustration that lead to sleepless nights for me. Worst experience of my lifecorey K.
Turned in unit on March 25 and billed for 20 extra days causing an over draft on my account. Not happy at all. Take into fact that I call Uhaul with drop off location information on the 25th and still charged. Really pissed right now.Tim M.
I find it very unethical to charge someone for days not used. I rented a trailer in texas and turned it back in when I arrived in Florida a little over 24 hrs later and was charged for 4 days. I feel I should have at the most been charged for 2 daysPatricia J.
Unit was clean inside but exterior was dirty with a dirty windshield. I know these people at Carroll's well and for 15 years. It's not their fault that the rentals are in a field and weather doesn't always cooperate. I know how to clean a windshield no sweat. Danny is a friend and did us a great rental.Michael J.
Put rentals in location not in grassy field. Rained the day of pickup. Ground was solid but grass and weeds were wetCharles M.
Another great UHaul RepresentativeRobert M.
Everyone was friendly but professional. Process was quick and easy and They got the job done.JOHN L.
Less internet reservations and more on site involvement.Daniel R.
The customer service was friendly and helpfulL. T B.
The truck had less than a quarter tank of gas in it when I got it and it ran terrible. It died twice at red lights.Elizabeth H.
Access to the trailer was difficult.Fred S.
We had no problem with either of the locations, but huge problem with the reservation system. We will not use U-Haul again because out of two tries, both rentals were unavailable when we showed up.Dayna W.
Great service, really easy to use location and rental. Really satisfiedEdmundo P.