Do not rent your equipment via a third party supplier -- in this case Public Storage -- if the employees haven't been trained in how to assist. Or, limit what equipment you lease through them. I rented a dolly to tow my car behind my RV, as I have once before. I verified beforehand that I would have assistance in getting the car hooked up, to make sure I was doing it correctly. (I also had help the last time I rented the dolly.) Instead, the guy at Public Surplus said he would not even check my work to make sure I had done it correctly. If I wanted help, I should go to a Uhaul Center so they could help me! So, I drove to a Uhaul Center. I could have skipped Public Surplus altogether. How else to improve.... hmmmm maybe upon saying he cannot help, just keep his mouth shut? (Sorry, out of my control -- would have been good.) Instead he kept talking, how the owner of Public Surplus is a lawyer, and the liability, and other utter nonsense. Save your money, get rid of Public Storage, at least for dollies. And tell Public Surplus to train employees to be nice to customers, or at least say as little as possible?
Meredith J
Security Public Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palm Desert, CA 92211
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The back door lift spring is too tight, the door is very difficult to close and when you open the door it springs up and slams to the top, as it sit it caught my hand and damaged Two fingers. I may lose a nail and is swollen. I advise you have it fixed immediately, btw the door was jammed open when I received the trailer because of this over loaded lift spring
Ken TTruck was coverage with mud from front to back And top to bottom.
William PWash windshields. Bugs everywhere and I had no means to clean when I picked it up.
George FEvery guy is great there
stacy g