Include in the check-in process the upload of the headshot, Driver's License, and two supplementary pieces on identification. It is inconvenient having to take care of that while sitting in my own car at the pick-up location.Joanna B.
Copper Safe Storage
U-Haul Truck Share 24/7© Location
Panama City, FL 32401
(Trucks are not behind a gate)
Always Open On Your Smartphone
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It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
One-Way and In-Town® Rentals in Panama City, FL 32401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Horrible no help what so ever late getting keys lock box for key wouldn't work lady I was on the phone with was acting like I was an idiot and very sarcastic horrible experiencePeter L.
Make certain that there is efficient staff to assist customersThanease R.
No the truck wasn't clean it was sticky soda or or some unknown beverage in drink holder cigarette bud on door on driver side pieces of glass in back of truck. Getting the truck was a hassle. I requested a call before picking up the truck was told it would be 20 to 30 minutes didn't receive a call back till hours later from call back. Seem to me the agents I spoke with wasn't knowledgeable. 1. Agent wasn't able to tell me how I locate pickup truck option so I was transferred 2. Agent stated that the reason I'm not able to locate pickup option is because there's no trucks available at the pickup I reserve so we left and went to two other uhaul partner. While driving waiting for another agent to pick. I'm also requesting a chat on my other phone. Finally agent picks up I explain everything just for her to tell me that she do see the reservation. Then she hungup. Now it's a 98.00 balance. 103 I paid. I should've been giving a 50.00 credit due to someone starting truck not available driving around wasting gas just to go right back. I call in to get the time I'm suppose to return the truck due to me not getting the truck till 5:40 almost 6. The lady stated if uhaul is late you will be charged an additional day. So I kept one more day. Please explain to me what's going on?Jaime J.
The first truck was completely dead. The second truck had what appeared to be someone homeless living in the cab. It was full of belongings. Two backpacks, used dirty socks, underwear, and clothes. Plus personal effects. The uhaul rep told us to move the things to the dead truck. So we were tasked to move these nasty dirty things ourselves so we could take the only operational truck. Terrible experience.Gabor K.