We returned the U haul Truck that night earlier because We were done with it! We did the Return On line and it went Smoothly!hopefully no problems with our Return.Kathleen Z.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Parker, CO 80112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I was quite annoyed that your company decided to just change my location without any reason as to why and when I call, the rude customer service lady says, "it's only 6 miles away and if you want a truck thay runs, then youll just have to go there" I chose the location because it's within walking distance from my house and if it's only 6 miles, then why can't someone drive the truck to the location I selected? And that's another 12 miles of driving that you guys expect me to just pay for without thinking it's a big deal?? When I expressed to the again, rude customer service lady that I don't have a car, so I have no way to get the the other location, she said, "fine, I'll change it". Then we get to the location to pick it up and the lady working there says, oh did you have equipment, I said, yes we added a dolly, so says well another customer asked for it, so we gave it to them... She was very nice, but what is the point of reserving things if they aren't saved for you? They can take a reservation, but can't hold the reservation??Adam L.
Great experience made our move easy!Susan B.
The service was horrid. This is a basically a gas station/convenience store which offers U-Haul rental equipment. The clerk who assisted me was more interested in selling gum and gas than helping me. I was basically an inconvenience to him! I was not assisted in getting, locating, or attaching the trailer to my truck, nor was I given any instruction as to the operation of the trailer (it was an auto transport trailer). If seriously thought about cancelling my rental. I will never use this location again! Additionally, I've now asked twice for a U-Haul customer representative to contact me regarding the pick-up location and my experience. Nobody has called me back.HOWARD G.
Have the app workDewayne M.