The girl who helped me couldn't have been more friendly and helpful so I don't know what you could do to improve there
Trailer Rental & Towing in Parma, OH at Sunoco Auto RepairLLC
Moving to or from Parma, OH? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Parma, OH 44134 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Parma, OH
Cargo trailers in Parma, OH are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Sunoco Auto RepairLLC!
Utility trailers are perfect for towing large or oversize cargo in Parma, OH 44134. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Sunoco Auto RepairLLC provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Parma, OH and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Parma, OH online today!
Trailer and Towing Supplies
All the trucks should have cruise control, other than that I was happy with the truck and the customer service at the location
Nothing. Staff very friendly and helpful. They completed the check in because I forgot my phone.
The service was great and speedy I was in and out
Continue doing what you are previously doing. Renting the truck was very easy and everything went smooth.
everything went perfectly
I am not happy at all, when I rented the truck they give a bill is 88.95 they didn't tell me anything else, and then after I returned the truck,they said computer down they couldn't give me a bill and next day they charge 54.61 More with out a notification, look like they charge what ever they want ,this a very very bad service....... they don't even call me to let me know why they charged me more
I made a reservation online. When I show up to the place, I saw four 10ft trucks parked. When I walked in the place, the representative stated he had no trucks available for me. I let him know I had an online reservation and he continued to state that the trucks were down for repair, another truck was a 15ft truck (the place only had 10ft trucks), his internet was not working and he has nothing for me. I called Uhaul directly to figure out my next steps and I was told to contact the dispatch manager. I call the dispatch manager, she calls Sunoco Auto Repair LLC (this place) directly. She calls me back and said to proceed to one of the trucks parked in the parking lot at this place and follow the instructions on my phone. I follow the instructions, waited and received my verification and proceeded to pick up the keys inside this place. The doors to this place were locked and if it weren't for a young lady who was about to walk out the door, they may not have opened the door for me. Once inside with my Uhaul verification on hand, the representative was not happy and told me he will not release the truck until he received a phone call from the dispatch manager. I reminded him again I have all my verification on hand and proceeded to show him but he wasn't having it. He had the nerve to tell me to contact the dispatch manager myself and tell her to call him. I call the dispatch manager who in-turn calls this place. Then, he simply gives me the keys. The customer service at this place is horrendous! Even doing all the leg work myself to the point that all they had to do was simply give me the key, he didn't want to do it and made the whole experience beyond frustrating. He had no intention to help me or even make a two minute courtesy phone call to the dispatch manager. This was suppose to be an easy breeze pickup but that was not the case here. One of the most frustrating experiences I've had in quite some time. Not to mention the time this ridiculous experience consumed!
Your website is extremely cumbersome. It took 45 minutes to get the truck, even after i ordeded everything on line. The fuel in the truck was not what they said was in it. I took photos and adjusted the fuel and submitted to you. When finished moving i refueled. I was still charged for 4 more gallons of gas for $ 17.00. I want my bill adjusted.
The truck leaked, overnight my boxes got wet in the back end of the truck. The check engine light was on for the full two days I had the truck, the mileage and gas gauge readings on the contract for both incorrect. The shop did correct the mileage and the fuel reading so there was no incorrect charges. But I was very disappointed with the overall quality of the vehicle.
This Sunoco location at state and snow could Not rent out the truck I reserved on line. Had to go to the actual U haul location at snow and stumph road to get the rental. Then when I returned they could not enter the truck as returned and as of Monday after Sat rental still have not confirmed that truck was returned . In my opinion this location should not be used for uhaul rentals . Do yourself a favor and go direct to the nearest uhaul
Educate u haul employees on what they are doing.
Make website easier to use. Fix the loose steering in the truck, too much play in steering wheel.
Truck was very bouncy and hurt my back. I did not take the truck above 40 mph and I think it needs new shocks. The lady who initially set me up was great but the guy at the counter when I dropped the truck off had terrible customer service. As i walked in with my 10 year old neice he was cussing and carrying on. When i asked for my total he said that it was $650 jockingly and that I would get an email. I love uhaul but this location could use some customer service training. I will continue to go to the traditional stand alone uhaul facilities as I always have good experiences with them.
Store was late to open. Numerous costumers waiting for over a half hour! Was charged for mileage I did not put on! Rude customer service. Over charged
A little over priced.
Terrific service from this location!
Need to clean equipment better
The location was convenience to my home. I fueled the truck right at the same location when I returned, and quicker when handling paperwork. So happy for the quick & easy convenience. Will use again
Staff is very unfriendly at this location!
The Uhaul was a dirty, cigarette ashes and empty bottles inside the cab, but the overall pickup and drop off process was very smooth. I reserved a time and input most of my information online, which i would recommend. This place is also a gas station, so refueling before drop off is very easy and convenient.
It took one hour just to put the order in at the location because they couldn't figure out the system. I was not told that I had to replace/pay fuel on top of the $.99 per mile and I was forced to pay for insurance when it was not needed.
We told the guy no insurance. When dropped the truck back off we were charged for insurance. The person there couldn't fix it. She was there when we picked the truck and knew we didn't request insurance. Not very happy about it.
The clerk who rented me the truck had absolutely no idea how to use a computer. When things did not work, he had me work the computer and keyboard for him.