My reservation was for 11:30 when my husband and I arrived the cashier didn't know how to get in uhaul login and asked me to come back at 2pm I'm like what called uhaul and left . Came back at 2 had issues getting the truck due to the next cashier didn't see our reservation and didn't know how to look it up with reservation number. Finally got truck and an hour later when I got my reciept by e-mail the millage was totally wrong been called everyday since the day I rented they said a manager would call me back I have yet to hear from uhaul
Charles M.
Day 2 Day Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pasadena, TX 77502
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The application showed a utility dolly available along with medium sized moving boxes but when I arrived the representative said none were available and that they never have them. She kept suggesting that I cancel the order all together and go somewhere else.
Aaron L.i HAD REQUESTED A FURNITURE DOLLY, THEY DID NOT HAVE ONE AND i DID NOT HAVE TIME TO GO TO ANOTHER LOCATION.
Carla C.We reserved at the u haul 800 number they directed us to the garner location. We got there and the do not have blankets or dollies of any kind ever. The truck was dirty front and back we had to mop the van to get the oil up. The air conditioning did not work. We had to have a truck or I would have declined
Ralph B.I don't know how you can improve it but the internet is very difficult to navigate for me but the website did make it easy would have preferred just the location I could have gone and rented a truck from I guess those days are over The truck wasn't really clean wasn't that bad but the equipment was nice someone left their mask in the truck along with a Sprite bottle which didn't get in the pictures but no one likes to move but your truck did make it easy for me thank you for that. and as far as location great place for barbecue I just wish I was better at the internet thank you again.
JAMES M.