Name of location was different so drove 10 miles out of way..map link semt didnt work.very frustrating as 2 night prevoous uhaul semt me to a dirt road with house trailers at night where theynrefused to take the teansport..inthen had to go to different location..no m@ semt...wasted time after a very long dwy...frustratimg
Trailer Rental & Towing in Pell City, AL at Trinity Automotive
Moving to or from Pell City, AL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Pell City, AL 35125 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Pell City, AL
Cargo trailers in Pell City, AL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Trinity Automotive!
Utility trailers are perfect for towing large or oversize cargo in Pell City, AL 35125. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Trinity Automotive provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Pell City, AL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Pell City, AL online today!
Trailer and Towing Supplies
It was dark early morning. No contact with personnel just dropped off.
Hard to find, only sign was on door, nothing that said Trinity Automotive could be seen from roadside .
I was not able to pick up the trailer in a timely manner. Shop was closed upon arrival. After spending 25 minutes on the phone with Uhaul trying to reschedule the trailer the shop owner came out of the shop from working. I would recommend some type of doorbell system or notification when the customer is on the premises to pick up equipment. The 45 minutes delay resulted in me having to pay movers an additional hour of work as they were waiting for the trailer to arrive.
Have more info available to the customer and be more informative while doing the paperwork. Try to accommodate the customer more efficiently. Have a weekend contact phone number! Lower prices. Have staff with a clean appearance and courteous to the customer.
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Your smartphone 24\7 share does not work from this location ! The owner was amazing !! Came on his day off and got me going ... but your ap is horrible !! You need to provide an option if "your location can not be detected occurs " .... I could provide vehicle ID numbers .... I could provide License plate number .. Another customer was having the identical problem ... you need to come up with an alternate plan. Your customer service number transferred me from department to department for over 90 minutes... thankfully the owner was truly great about the situation and did what U-Haul couldn't do ....get me into the truck I had reserved and paid in full for 2 days prior to the rental date .... SHAME ON YOU U-HAUL Praises to the owner of Trinity Auto.. Great Guy !!
How more things there like dollies
Great service, answer the phone when I called an was able to to pick up the uhaul right away, an return went great
Customer service was excellent.. the truck on the other had shook, and pulled to the right
Great customer service
No one there during hours of operation even though called two days before drop off. No answer on listed phone. No posted instructions for drop off when not staffed.
Driveway horrible, man came out helped me to take off trailer only positive impact for me. Told me I didn't need anything from him, so he kept my paperwork didn't give me anything showing the trailer was returned. Didn't check it in saying it was returned, received email 10 days later saying I didn't return trailer, and was going to have to pay for missing trailer. when asking about the situation had a bit of a push back but then took care of it. Then charged me $5 extra for time frame of dropping it off, rented for 5 days returned 2 days early??? Called customer service was very helpful and they verified that now the trailer shows returned and is going to refund the money as they don't see a reason for the extra $5 charge.
This was the second location i was sent to, after the location i was told the reservation would be at told me to go to this location (and second location was further away, causing me to go over the mileage allowance which i was then charged for). The second location was closed. I had to call the uHaul 800 number in order to get my rental
There was no reason for us to have to travel 15 miles to pickup the truck when the local facility had the truck we needed. The cab of truck was dirty, door panel loose and water behind it. Cargo area had not been swept. Pickup facility was basically a junkyard. Not welcoming.
Easy in and out
Great customer service!
Offer larger vehicle transport trailers
Nothing, It was perfect
UHaul customer service leaves a lot to be desired, The truck I reserved was not available a the locations I requested. The booking agent could not tell me where the alternate locations were. I had to go 65 miles out of my way. I was given extra mileage but nothing for my time. i would not overall recommend UHaul to any one. My issue is with UHaul not the place I picked up the truck.
Better location to return truck to.went to one I knew which was further away and had to pay penalty mileage even I filled up gas over what it registered when I picked it up.
Trailer was about useless. If a car was on the trailer the ramps woildnt come out or go in. Had to,jack up end of car to use ramps. Wheel strap was broken and lights didn't work properly.