I wish the trucks were better maintained and checked more routinely. The first truck we got had been used as a toilet for someone (took a dump in the middle of the cargo area and left it with the paper towel they wiped with). The replacement truck we got had a bunch of trash, empty liquor bottles and moldy vegetables in the back. The owner at this location was super accommodating and apologetic. This was not his fault in any way. The trucks need to be equipped with padlocks or something of the sort in order to maintain their cleanliness and decency.
Benjamin Sheridan
IBR Studio LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Colorado Springs, CO 80909
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Making sure all the ordered equipment is actually in the van. I had ordered a dolly and it was not in the truck so I had to purchase one. Was added stress on a day of moving. Especially when the location is closed on pick up day.
Michael CoulsonHe didnt use my reservation, rewrote me and added things that was not on original reservation to charge me more so in end over charging me. rented me equipment he did not have causing me to have to drive out of my way to get rest of equipment The gas to go get rest of equipment came out of my end which wouldn't of happened if everything was together in first place. I'd recommend buying everything new first before renting from uhaul ever again
Joellen MillerI was asked to take pictures to expedite the drop off. I was told the receipt of drop off would take 30 minutes or longer and the only employee could not leave the store. Terrible customer service.
Todd HizonThe male at this location was very rude and unprofessional. I will never return to this location again.
renee smith