Unfortunately, I was unable to use the app (again!) and had to ask a store employee to check me in at drop-off. The store employee who assisted me at pick-up was very helpful , professional and knowledgeable. The app did not function well at all. What should have taken minutes, took over an hour! I would not use the app again until it is fixed completely.
Karen L
Tobeys Pawn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlottesville, VA 22911
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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No communication at all here
Cynthia CWe returned truck after hours.
Charles ZThere were no dollys or pads that I PAID for. Truck was also dirty inside and had to be cleaned before use.
Michael CLocation and staff were extremely helpful. Equipment was,well rental quality. The overall experience was unnecessarily stressful and time consuming due to the janky uhaul computer system!
Kevin P