The signage wasn't clearly visible from the roadway but the trucks out in front were the first thing I saw. Even though a Uhaul branded lock was on the truck and the keys were provided, the bed was secured with a zip tie. This did not make me feel comfortable as the tie was plain and could have been replaced with something you pick up at a Walmart.Aaron B.
(U-Haul Neighborhood Dealer)
Phoenix, AZ 85029
- Mon–Fri12 pm–6 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85029
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- 2.0 Average Customer Rating
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I was charged for safe mode and I did not authorize to have that added in to my contact i declined to have that and was also charged for an additional fee for something I have no idea what I was charged for and need to find out what it was and why I was charged for this!Chris R.
I dropped of a 26' truck in a parking lot that was not designed for trucks that size. And the location was closed at the time. UHaul needs to be more aware of where large trucks should be dropped off at.Mark R.
Online process is confusingAnna M.
Chuck Miller needs better customer service and UHaul needs to do better with not deleting pictures taken regarding mileage. I drove approximately 19 miles, when I dropped off the truck the contract I received showed I drove 69 miles, which is very much false. Chuck Miller was very rude and continues to be, talking over me and telling what I received. I will not do business with U-Haul again. You can thank Chuck for that.Chozyn H.