The vehicle had not been inspected prior to me picking it up. The cab was dirty, there was a half empty Dr. Pepper can in the cup holder and the gas cap was broken off in the cylinder where you would insert the gas pump nozzle. This failure caused us being late to our destination and the help that we had waiting for us only had limited and had to leave. This left is short handed unloading the truck and caused us to have to spend the night that we hadn't planned.on.
Justin M
Travelodge Gallipolis
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gallipolis, OH 45631
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The U-Haul had not been swept out prior to our use. Other than that it was a good experience.
DAVID JI should have been told that I would receive the key to the truck from the Travelodge manager. The Travelodge manager should have been expecting me to pick up the truck at the 8:00 a.m. time on my contract instead of allowing me to sit and wait in the lobby for 45 minutes. In a 24/7 contract, I was expecting to do everything on my phone. Granted, the whole process was much easier dealing with real people. It just wasn’t what I was expecting.
George TThe lady wanted us to take dolly out and inside during rain. We wanted 20 ft got stuck with larger one. It did not run great. To large for our move. Truck was dirty just not good experience at all.
Linda CU-Haul was excellent in helping us. We had a tire blow out. Road side assistance was wonderful. The representative from U-Haul was so nice and very helpful. Thank you so much !!
DAWN G