This location did not allow me to pick up my reserved truck via the 24/7 automation process. There was no process for getting the keys and when your customer service specialist called the owner, there was no answer. I was delayed for 2+ hours before getting another truck at different location 20 minutes away. It was a horrible experience with the location.
David S.
T&D Certified Auto And Truck
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plainville, MA 02762
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Set improper drop off location for the truck as well as wrong destination address.
Michael H.No real issue with the location, but we had planned to do mobile check out. We had many issues with the app (across different phones) and even tried doing through the web browser, also with issues. The personnel at the location said they could not help us or manually check us out, so we had to call Uhaul support to triage.
Trever C.Will i be reimbursed for the took. Thank you¹
Elicia P.I dropped off the vehicle at 1:50 and they had closed early. They were supposed to be open until 2:00 that day. Then they recorded that I didn't fuel the truck when I did fuel the truck. I have receipt and pictures to prove it.
Andrea D.