The owner of the Port Henry Service Station was away on vacation, and the mechanic filling in for him was unfamiliar with the 10' truck and the procedure to get me going with it. I was there for an HOUR while the poor man wrestled with U-Haul to confirm my reservation WHICH I GAVE HIM A COPY OF!
James D
Port Henry Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Henry, NY 12974
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent service at time of pickup. In out and on the road.
Ronald CNo need for improvement. Staff was attentive, helpful, courteous and professional.
Edwin SPlace was closed when it should have been open. There was no drop box for the key.
John FMore precise location confirmation, Made reservation at Port Henry, Was given confirmation in Warrensburg Ny. location, was suppose to get a call back 3 days before the pickup date, NO call back, so when i called to find out @ 18:00 the dispatching office was closed, then two days before pickup was told by agent that it was in Westport Ny, on my way to Westport passed by Port Henry and there was 2 trucks available.
Daniel S