I am upset how I was I feel over charged. My distance was not 79 miles. You can ride around Port Arthur and still not get to 79 miles. I was Charged $298 for a $39 dollar a day rental. I kept it for 2, 24 hour period. They stated U-Haul make them charge a 200 dollar minimum for mileages. I will not be returning or referring anyone to U-Haul because of all the hidden charges. I had a better deal with Penske and they had a Lift gate. I was also charged $25 dollars because truck was parked under canopy and they paid someone $25 to come move it. Again totally dissatisfied for being over charged for mileage, charged $25 for moving truck where they wanted it parked. I cannot fully understand how $79 for 2 day rental turned into $370 wit a $4.98 refund. WILL NEVER REFER OR USE AGAIN.Lenette T.
Youngs Tobacco And Propane
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Port Neches, TX 77651
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This family runs an amazing business. They are definitely for the customer.Kimberly S.
No improvement needed.wyane R.
Good experience Mr Young did a good job was very helpfulIVAN W.
Nothing just not using that location anymorevalarie T.