This was an UNMANNED location. When we pulled up there was just trucks and our trailer - NO ATTENDANT. We had to find a number to call - poor reception, we were having troubles getting the trailer hooked up - we've hitched a trailer 5 times before (with help) but had major difficulties getting it hitched up and NO ATTENDANT was available to help - We only hoped we had it done correctly!!. The SAFETY CHAINS were cables - I dont think the cables would hold the trailer back if it came undone-especially loaded with a car. Then once we finally had it hooked and were EXTREMELY FRUSTRATED - the clerk on the phone gave us our final cost which WAS DOUBLE WHAT THE ONLINE QUOTE WAS!!! $704 instead of $380(ish)- unfortunately i had not gotten a picture when the quote came up online at that point when we were doing the online reservation, I trusted U-Haul not to screw us over. But when we hooked it up and got that $704 amount we were now stuck since we were traveling the next day and had no other option. The tires on the trailer were not good and had totally bald spots with NO TREAD.
Lorraine A
Choice Auction Of Port Saint Lucie
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Saint Lucie, FL 34952
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The best experience ever
FRANCISCO BNo person on sight. You had to check in vehicle. I prefer face to face contact. But I will say the 24hr drop is nice.
Deborah WEasy check in process and easy to locate.
Charles BWhen I got my bill she typed 33 instead of 3 mi when I called her she blamed it on me saying that she sent an email with a link which I never got cuz I checked after I spoke to her and told me to call corporate that it was their fault I called corporate corporate said it's somebody at their company keeps trying to charge you the wrong amount they have put through three different charges for amounts that don't even add up at all I would tell you to stay away from this location and Choice auction. They have taken the money out of my account though and I am waiting to get my money back. I only drove 3 miles I used it for an hour and a half and it has turned into a nightmare Beth at choice auction was who I spoke to she was not willing to take responsibility and be apologetic instead she wanted to tell me that it's my fault because I didn't check the mileage and the gas from a link that she sent me which I never received!
Stephanie A