The drop off location key box was taped shut and had a sign posted on it saying â€œnot an overnight drop off location, if you drop off truck after hours you will be charged extra, no 20â€ 26â€ trucks, no trailersâ€. The drop off location was in a plaza that did not appear safe. The employees at the store saw me trying to drop it off, looked at me, did not care, and got in their car and left.Austin M.
Imagine Multi Services LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Port Saint Lucie, FL 34984
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The truck was missing a gas cap and the check engine light was on. The cab had to trash in it from a previous renter.Timothy T.
I was charged a gas fee for a truck I picked up at a quarter tank and returned at a quarter tank. Pictures available for proof. when I called the store they act like they don't know why I was double charged and transfer me to U-Haul customer service where I have to wait for a case to be opened and wait up towards 10 days for refund. I tried calling the store back to explain the situation which they should have already known since they were the ones that charges me and no one picked up.Natalia C.
Have the equipment that is reserved. And customer service absolutely sucks. I am ashamed that I worked for uhaul years ago. I will not use this company again. No matter how much more your competition costs I will use them before ever going with UHaulMichael M.
I had a reservation for 3-4 pm. I got to this location 15 minutes after 3 pm and the only person that could help me was on a break. I had to wait until she returned to be waited on. She was gone for 30 minutes. When I finally got the keys and inspected the truck, it had a check engine light on and a low tire pressure light on. I called and reported it to 1-800- u haul. I was told if the engine light had more then one light then I should worry about it. I was asked if the tire looked low and I said not really low. I was told it was fine. I explained that I rented on Friday and was not returning it till Tuesday and I was told it would be fine. When I dropped the truck off, I was told to just leave the key. I then was charged a $25.00 cleaning fee when there was nothing to clean. I even swept the back of the truck out, filled the gas tank and wiped the inside of the truck. I'm very disappointed in this location, the complete ordeal of renting from U-Haul and the way I was left to stand for an hour, there was no where to sit in the over stocked store. I am disabled and it definitely was not a friendly place to go to. I will not rent from U-Haul again.Sandra F.