Do not go to this location or use u-haul!!!!! This was my first time ever picking up a truck and using u-haul in general, thought it would be easy since I made a reservation online for self service pick up and it was a nightmare. I had to call customer service 3 separate times and after 45 minutes of going back and fourth with the unhelpful worker and customer service I finally got the keys. U-Haul kept telling me one thing and the worker was telling me other things. DO NOT GO HERE!!!!!
Christina Erdman
Grove City Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grove City, OH 43123
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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This place is a joke !! No help what so ever got there for pick up and they just said its out back go get it no walk around didnt make sure the lights worked nothing . Then on returning the trailer I put it back in the same spot but there was a hassle there as well so much that he said he was not going to return the trailer if i didn't hook it back up an move it . What a joke never going back to this place again for gas or anything
gary fullenLeft rear lights did not work on the trailer. There was no assistance with hooking up or unhooking the trailer. Customer service was horrible!!
David RutanDropped off a uhaul here and absolutely do not recommend using this location. They were completely unhelpful, the area they have you put the trailer is on a slant so as soon as you unhook it, the trailer rolls toward you vehicle and there are no blocks to put infront of the wheels to stop it. I needed help lifting the trailer off the hitch and they just said sorry thats your job and we wont help you. I was by myself dropping off the trailer, i should have just left and taken the trailer to a different location.
Emily Innes