Had to hunt personnel down twice to get assistance removing a trailer from a vehicle.samantha L.
Trailer Rental & Towing in Portsmouth, VA at Prestige Auto Group
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Portsmouth, VA 23704
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Overcharged and customer service was badDYLANJOHN W.
My contract had a location set close to airport , the night before Uhaul called and said it was changed to a different location , so when I got to VA I had to go to a different location , got to location no one there called Uhaul , customer service agent didn't seem to care , but did find me another location with my help . So what should have taking me maybe an hour ended up taking almost 3 hours , which put the moving back ...KAREN G.
The guy who was in charge was 30 minutes late. He also did not know how to use the equipment which wasted more time. It would have taken longer if one of the other employees did not check on us. Also, for some reason there was no backup camera or a way to see what was behind you when you reversed, as well as the wipers needed to be changed.FREDERICK W.