Check time keeping to ensure location is staffed/ open at correct time. Keep record of mileage daily to avoid overcharging customers.
Sherita W
Hayes Automotive Repairs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newport News, VA 23605
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
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The location is a bit cramped, but the equipment was clean and the attendant was friendly, professional, and extremely helpful in getting the trailer connected.
David GTell the business owner to stop smoking in the office, I about gagged on the smoke and it lingered on me the rest of the day. Didn’t seem interested advising me of cost savings when I said I was going to drive about 500 miles in it, and acted downright condescending about it when he quoted the cost estimate. They didn’t have the packing blankets or regular dolly I requested, and instead provided a furniture dolly which I couldn’t even really use for the items I was about to move. Then didn’t even offer to take the dolly to the truck. He instead said that’s it, the proceeded to walk out the front door. I had to ask him to please hold the door for me ask I dragged the dolly out the front door. When I put it in the back of the truck, I didn’t know how to secure it so every time I came to a stop light it slammed into the back of the cab causing me to be on edge and stressed the rest of the day. I also incurred a 2 hour delay mid-trip when the battery leads decided to come loose and i had to wait for U-Haul to get someone to come out and fix it.
Rodney MTruck was very dirty and the dolly I paid for was not provided. I am due a refund.
kelly hDon’t smoke in the lobby
crystal d