No one at location, not one truck on property, not even a sign that's says Uhaul.Marvin R.
Trailer Rental & Towing in Quinton, VA at Superior Tire & Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Quinton, VA 23141
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Shannon was exceptionally professional and helpful.Betty N.
The online checking in process was kind of tricky, not having ever done it. But I think next time will be easier.Eric M.
Trucks were located behind the facilities in what looked like a junk yard. The distance between the trucks and the lock box was not convenient. There did not appear to be any lights so if you were to come late at night, it would not seem very safe.Daniel M.
Excellent serviceFrank R.
Very little equipment at this location. Didn't have the size trailer I wanted so I had to take a larger trailer that was way too big for my needs. I have to pay extra for the larger trailer. No offer to discount my fee due to having to take a larger trailer. They offer no military, AAA or AARP discount, in fact they acted like I wanted to borrow the trailer for free when I asked if they offered any such discount. I wish Penske stocked trailers.Janet B.
Have internet information fixed to match location The young lady that helped me today was superb.Donna C.
My reserved vehicle was not at this place. Had to call uhaul and waited on phone for 30 minutes. Stated was only one working and sorry for delay. I was truly inconvenienced having to get a much smaller truck and making more trips to move. Lady did give me $19.95 rental fee and .89 a mile however I think I should have gotten a better deal.Chris C.
Wonderful Customer Service. Helpful and accommodating. Would definitely use their equipment again.Brenda B.
Very Accommodating Thank You so muchLONNIE M.
Did not ask for drivers license, fuel level was incorrectDylan K.
They were closed but lot was ready for our vehicleWilliam W.
The truck was not cleaned properlyJorge D.
The woman who checked me in for my rental was so rude and has almost ruined my opinion of Uhaul as a whole. I asked her to verify that my allotted miles had been updated because my pick up location was changed the day prior to my pick up. She said she had nothing to do with that so I asked her to wait to charge my card until I talked to Uhaul. She threw my debit card onto the counter at me. While I was on hold she decided to update the miles herself. So she lied to me about not being able to update the miles. When she gave me the keys, she walked outside with me to show me where the truck was. I asked her to give me a moment to grab some things from my car. She didn't wait for me. I caught up to her and she opened the back gate to show me the truck was swept and that was it. She could not be bothered to do an inspection with me. The gas was at a quarter tank while my contract stated it was halfway between a quarter and a half tank. When I got the truck on the highway, the motor died when I tried to adjust the wheel tilt. I was able to get the truck started again and notified my drop off location of the mechanical issue. Very poor customer service at this location.Kaitlin M.
Turned in at night after closing hours.Laura T.
THE LADY WHO RENTED US THE TRUCK WAS WHAT ID CALL RUDE AND VERY NEGATIVE AND I WONT RECCOMMEND U HAUL EVER AGAIN......I FEEL LIKE THE MONEY I SPENT WAS NOT APPRECIATED AND I WAS OVER CHARGED...167 AND CHANGE,,,,,,PLUS I PUT FUEL BACK IN TRUCK.....I DONT WISH TO TALK TO THAT RUDE PERSON BUT I HAVE 1000S OF FACEBOOK FRIENDS I WILL TELL THEM TO USE ANOTHER SOURCE LIKE ENTERPRISE RENT TRUCK ETC......TRAILERMAN1966@AOL.COMJames W.
Nothing. I rented a trailer and once I arrived at my destination, I had a problem with the trailer hitch. Uhaul customer service directed me to a local drop off location and waived the drop off fee due to the unforeseen emergency. True customer service!!Stephen H.
They helped get me what I needed.CHRISTOPHER K.
Service was excellent froendly and helpfulRandy C.
when I first called, I was quoted incorrectly for the rental of the truck. When I picked it up, it was double the cost and upon return, I was charged a huge mileage fee when I had returned it at the proper gas level. I just feel it could have been explained better to me.ANGELA S.
Drop off only. Office was closed.fudy R.
I have dealt with this location for rentals a few times, and they are always very helpful and polite.Christopher P.
Store not open when dropped off on Saturday. Drop box used for return.Deborah B.
The trailer I rented did not measure 4x8 for which it was advertised. I tried to get a refund but Uhaul denied it. I will never use Uhaul again. there are much better options out there.ronald T.
The truck was very dirty the inside has spill marks and dirt everywhere. The truck was damaged everywhere and the pick up site did not do a walk around. They did not go over anything other then the amount of fuel in the tank. The truck also was very loud it sounded like it needs a new muffler or has an exhaust leak. Either is not safe for a driver. When the tire exploded we could smell exhaust fumes in the cab of the truck and had to keep the windows open for our safety. The head lamps on the truck where completely out of alignment and the truck was not safe to drive at low light. I took pictures of how out of alignment the light are. This created a damagerous driving situation and put my family and my life at risk. The right light aimed to the shoulder and the left to the sky. I ended up having a family member drive from Michigan to Ohio to drive with us as I no longer trusted the truck we rented at all and left I could no longer have my family in it. It was a damagerous truck and needs repairs. It should have never been rented to us. If the truck wasn't cleaned, lights not checked and had defective tires it obviously wasn't services correctly before we rented it. I would like someone to call me about a refund at 1-804-316-7048. The lack of proper service to the truck could have caused me physical harm form the lighting and the defective tire. The truck also bounce right when empty and full when ever you drove over a bump of any size.Karly S.