Both counter people were training and had no idea what they were doing. The girl employee was convinced that i didn't put enough gas in the truck. When I got in to check, I informed her that she had to turn the key on so the gas registered. That sounds hard to believe, but is 100% true. The same employee actually called the territory rep for the area because she was convinced that I was over my mileage allowance. Once on the phone the employee handed me the phone to talk to the regional rep. I read the contract and was able to point out where the mileage was clearly pointed out and I was not over. Yes, I was able to read the contract better than both employees.
Will not ever use the drop off location ever again.