The customer service representative hung up on me when I tried to ask a question. His name is Marcus. As soon as he took my money he hung up on me because he did not want to talk anymore. He also tried to rush me off the phone when I was asking about insurance. I will not use your service again if if I can avoid it. The van was dirty. It had food in it .Gross.
Trailer Rental & Towing in Reseda, CA at Smogster
Moving to or from Reseda, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Reseda, CA 91335 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Reseda, CA
Cargo trailers in Reseda, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Smogster!
Utility trailers are perfect for towing large or oversize cargo in Reseda, CA 91335. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Smogster provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Reseda, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Reseda, CA online today!
Trailer and Towing Supplies
Truck was clean, good gas mileage..... Rest of the service SUBPAR.... Ordered a Truck & Dolly on Thursday for Saturday pick up, when I get there no dolly available (move a fridge needed one) no one advised me it would not be there when I got there. Recommeded a location in Northridge that would have one.....NOPE, they sent me to Chatsworth (all this driving in your truck at $1.19 a mile).... When I took the truck back...asked wheres the dolly? I got charge for a dolly and furniture pads never took, extra mileage driving around , and MY BAD for putting extra gas in it... You got a half a tank of free gas...... This rental cost me roughly $75 more than it should have..... Plus a seperate ticket for the dolly in Chatsworth, I had to pay for. This location is only half a mile from my home, most likely won't be using this location anytime soon.
Stinky van, and only had 9,000 miles. Fuel level was incorrect at time of pickup and I had to ask the rep to adjust and initial to reflect correct amount. Still overcharged on the bill for additional gas.
Was very hard makn rental, got redirected to different office in route
Horrible customer service
There was goat poop in the back of my van when I rented it then I had to go return it get a new van and because they didn't switch it on there end I was only able to have the van for 2 1/2 hours. Horrible service never again
Get rid of the mosquito breeding ground fish tank in the office. Customer service is great. Two thumbs up for the attendant. No hassle experience.
did not check in my trailer which lead to an additional charge on my account person on the phone was not helpful and and just yelled
Because this is a business that just happens to also have trailers they didn't have any of the additional hook up items that I had left at home. So it was necessary for me to go to a store that the pick up location directed me to in order to purchase the item I left at home. I had driven 25 miles to get the trailer that I reserved that should've been available 5 miles from my home. Based on this experience of getting sent an additional 20 miles and only being notified the day before of the change I would not recommend using Uhaul. This is not the pick up locations fault.
Was very friendly ...clean place ..and took care of everything fast and good
You could correctly charge me. I returned the truck the same day I rented it; yet you charged me for 2 days rental.
The 5X8 trailer was not clean and there was a wired hanging down from the roll up door. I had to ask for help to hook up and connect the trailer.
The trailer was dirty and not washed. I was told initially that my Grand Cherokee Jeep was not acceptable to pull the trailer (5 x 8). I have used my Jeep to rent a similar trailers many times. This location should be eliminated from your many locations
They have very good costumer service
Small place but guy working there was great.
Service was ok but honestly I had made the reservation a little over a week in advance and had requested a large appliance dolly for $20. Only thing, when I went to pick up the truck I was told "oh we dont have any of those." I'm sorry but with over a week's notice how can this be the case? With the reservation wouldn't it behoove one to make sure everything was available on pickup day at the designated location? I had a huge fridge that needed to be moved and was stuck with a normal dolly. We BARELY got the thing into the new residence and I'm surprised the $7 dolly didn't bust under the weight. And not to mention if I didn't bring up and double check about the dolly to the rental location, it seemed as though they were still going to charge me for that $20 dolly without even having it--- I had to clarify that that charge was going to be removed. Despite all this, the staff at the location were friendly and helpful, but come on, get your equipment to the location where it's been reserved to be picked up, you guys technically lost money on this.
Location failed to explain $20 after-hours fee and encouraged the after-hours drop off. "We close at 4pm, but you can just park the van next to the building and drop the key in this slot. Very easy." The "after-hours" check-in (that happened the next morning) was also dishonest in their fuel gauge reading. I gassed the van up less that 1 mile away to the appropriate 3/8 tank reading and double checked it before parking the van at Smogster's location. Very unhappy with the customer service at this location, and I may not rent from Uhaul again if this issue is not resolved. I will be writing a yelp review as well.
I was unfairly charged a return service fee. I was not explained that I needed to check my SMS messages to return the vehicle. Also, The return fuel level is not correct. I placed fuel in the vehicle 3 miles before the return. $35. of incorrect extra charges. Based on this experience - I will not use U-haul again. U-Haul Contract 28419057
Make sure you locations check the vans back in when your customers bring them back. I returned my rental van just 3 hours after picking it up and was thought to still have the van 3 days after picking it up because the rental location didn't check my rental back in. Had to deal with customer service on 2 different days to have them call the location telling them to signify they had the van back and was given 2 addition holds on my debt card for days I didn't even have the van.
The trailer was dirty on the outside with dirt caked on the lower portion of the trailer's exterior. The inside had been swept, though. Location to get the trailer out was a little tight. Anyone not knowing how to tow a trailer, could have damaged other rental trucks near the back gate when you exit. It's a tight location with limited storage. Overall, the attendant, knew what he was doing and got the trailer ready to be towed. Service was okay. It served it's purpose.
Good prompt service.
Don't overcharge your customers. I was quoted way lower than what I paid. I'll avoid this location in the future.
these guy are great, very friendly and very helpful, it was great not having to go to the big u-haul center. i would rather support local reseda businesses
The guy who runs the Smogster/U-Haul location is excellent. Good disposition and very professional explains everything every step of the way