The whole process was disgusting. Next time I'll use the local movers and pay the extra $100 it'll cost me. I doubt I'll return to Uhaul as a customer.
Trailer Rental & Towing in Richmond, KY at American Hall Storage
Moving to or from Richmond, KY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Richmond, KY 40475 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Richmond, KY
Cargo trailers in Richmond, KY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at American Hall Storage!
Utility trailers are perfect for towing large or oversize cargo in Richmond, KY 40475. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at American Hall Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Richmond, KY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Richmond, KY online today!
Trailer and Towing Supplies
Always great people.
No improvements needed. The rental agent was very helpful in helping to get the tow dolley rented. If I lived in that area, I would recommend this location to anyone looking to rent U Haul equipment.
Great service very friendly
Everytime I've used the app to return the truck I always have a lot of problems with it.
I was told it would be about 60$ dollars to rent the trailer for the night. I rented it just before closing and said I would bring it back that night. I brought it back that night and the gate was locked, there was a sign on the gate saying â€œif after hours drop trailer off in at&t parking lotâ€. But there was no at&t next door. I brought the trailer back home and returned it the next day. I asked where I was suppose to return the trailer and they told me it was the business next door that used to be a at&t. Now I got a text saying I owe 130$ dollars. I would have left the trailer if the sign on the gate told me the correct place to return it. They need to change the sign on the gate so that people know where to return the trailers after hours.
Service was great all around. The person I worked with was very pleasant and was able to help me out when that location didn't have an appliance dolly.
Staff was kind, courteous and helpful.
The original size uhaul and location did not have what we reserved. We spent hours trying to find a uhaul and dolly and was sent to several locations. Spent 3 hours trying to get uhaul and equipment. Then had remake multiple trips because we had to take a smaller truck. Really made us spend more time than expected. I'm a single pregnant mother of 4 and this was the worst experience for me and my family.
Good people and service. I rent here everytime. You should too if you live in Richmond close to I-75 at Exit 90.
The girl was very rude and charged me without telling me or any explanation.
The corporate computer would not connect to complete my contract. Finally, the attendant was able to get cust serv on the phone and create a phone rental.The truck sticker said it was inspected in August 20. I doubt it. The ignition switch was a continual hassle getting it to work... wiggling the gear shift nor the switch itself helped. Sometimes, 20 attempts at turning the key to get it started. The check engine light was on when I took the truck, advivse the attendant, she said go ahead and drive it. When i returned it, the attendant asked if the truck ran ok, it did, and she put it back in line. Gas mileage was terrible. About 8 mpg. When I got back to the rental company, they were gone to a funeral so I attempted to call customer service. Waited on line till I got tired, downloaded the Uhaul app and tried to check out, the app would not accept my position even tho I had the location app on. Here's a hint, your computer sstem needs attention of a renter to try i tout. Your turck inspector oughta be checked to see what he checked when he sign that ticket on the door jam. Just sayin'.
Only fault to the drop off was the website wouldn't let me check it in cause they couldn't determine my location , so I had to go back the next morning to do it , but the lady there was very helpful in resolving the problem
Make sure tread depths are the same on the tires Also inside attendant did not even come out to help with the trailer only to take a picture.
We're moving just 20 miles away and have used this location twice to move small things to put away before the big move. They are aways friendly and the location is ideal.
I rented the truck for 160 miles. I drove 114 miles. Got charged for 374 miles over. I went back and they said they would issue a refund but instead they charged me a 2nd time. I will be going back again to try and resolve the issue.
Service was rather unfriendly and unhelpful; will look for friendlier and more helpful truck rental place in future.
Night drop off
The representative verified the bent pin by using a hammer to get it out. She checked us in clear and put the trailer in for repair. She said She can't issue a refund at her faculty since she is just a pick up/drop off location. She suggested reporting issues in the survey.
At first glance the truck was clean BUT upon driving it had just been wiped down at best. The cup holders were nasty and when we started cleaning it took us an hour to really get the dirt off all the surfaces. With things the way they are today I would expect a better job cleaning. The truck itself was fine. Just way to big for what we needed. It would be have better if they called and asked if moving you up to a bigger truck was ok before just telling you that's all they have when I checked in the day before. An upgrade at no charge is not always an upgrade. We had to trim trees and use a different loading spot because the bigger truck would not fit.
Excellent customer service that get you in and out highly recommended stop and get it
I rented a $20 a day truck kept it for 2 hours and had $45 service fees I did not fold the 10 pads that I had but I'm disappointed in that much service fee on that truck
The small box trucks need ramps as well. We load furniture on them as well and a ramp would be helpful.
The location FAILED to provide me with instruction, especially since it was my first time renting a Uhaul. She did not tell me what to do after dropping it off, causing me to be charged extra fees.