Great Place easy online pick up and return I was a little upset at 1st when I returned it cause it said it was charging me for 2 days and I only had it 12 hours but that was just the automated return saying that they have someone go over it and close it out a day or two later and turned out I left a angry message for nothing I was charged correctly when it was closed out s I guess I jumped the gun great set up though so much better now compared to what it use to be
Fonnie H
Gibson Auction House
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, KY 40475
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Drop off was closed. No problems.easy parking plenty of room..
John SAbsolutely no signage for drop off location and no other UHaul trucks present. Just lucky that we saw the little orange drop off box on side of building. Took all the pictures for electronic drop off and e-return system did not work. Worst part of the deal is the truck fuel tank was only half full when I got into it at pick up point which is after I signed the contract indicating that it had to be returned with full tank, so I ended up getting charged $20+ for extra fuel which I never used.
JAMES DTook us a long time to even get the Uhaul, the lock was completely frozen and then when I called to get some help I spent 20 minutes on hold.
Luis VMy only comments are positive. The staff were nice and helpful in every possible.
brett r