Something was not completed at this pick up location and my reservation ended up being canceled after I picked up the truck. There was a bandanna tied around the passenger windshield wiper and when it started raining the bandanna came loose and the wiper did not clean the window. When I spent a few hours on the phone the morning I wanted to return the truck they told me that the issue with the wiper had been reported and no one fixed it. This was a horrible experience with uhaul. I spent hours on the phone so I could drop off the truck. and I drove a truck a long way without even having a contract or reservation for it.
Trailer Rental & Towing in Richmond, VA at Farmers Auto LLC
Moving to or from Richmond, VA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Richmond, VA 23222 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Richmond, VA
Cargo trailers in Richmond, VA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Farmers Auto LLC!
Utility trailers are perfect for towing large or oversize cargo in Richmond, VA 23222. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Farmers Auto LLC provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Richmond, VA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Richmond, VA online today!
Trailer and Towing Supplies
I was not given clear instructions on how to properly do the return from my mobile device, and on the location found it very hard to find so I was not able to do. The location processed the miles wrong and ended up charging me almost $300. I left them a message and no one called me back. I spent 25 minutes on the phone with U-Haul, the woman told me that records show that amount has been refunded (which was never communicated to me) - however that has not been posted to my bank account yet. Overall my experience with U-Haul up to this point had been very favorable, but this return situation has left a very bad taste in my mouth.
Mr. Roy and Mr. James was very helpful and explained everything to me. The pick up and return process was very easy. Thank you so very much.
Tiny little run down garage off the beaten path. If you have any issues with picking up your rental, DO NOT go here. We were supposed to pick up our vehicle somewhere else and our reservation was changed to this place with no notice.
It took three days to get them to submit the return ( returned it the day after I rented it, a Sunday) and it wasn't logged in until Wednesday morning.
The truck was very clean and smelled great
I was over charged and spoke with a representative 4 different times referencing the fact i NEVER received the equipment i paid for. I needed to extend my truck rental by 4 hours, might I add I rented the truck at 7 am at a price of $19.95 a day and just needed to return it at 4 instead of 12 due to the fact there was no equipment that i paid for, and was overcharged for that also. Will NEVER use uhaul again, especially when the last customer service representative - Barbara - that i spoke with ensured me this wouldn't happen. Disappointed is a understatement.
I thought it was a little pricey. I rented a 16 ft truck for a little over $100 more.
was closed when we returned the trailer so did not interact with anyone.
No one was present during normal office hours or available by phone number listed. I dropped the truck off and the receiving location did not check in the truck on time. I was subsequently charged an extra $40 which I will be disputing.
I rented a 5x8 trailer with no rental insurance. When I received my final bill I was charged $8.00 for insurance that I should not have been charged.
The young lady that I spoke with is always nice and professional which is another reason I decided to go back to that location
Ms. Farmer was EXCELLENT!. She provided me with information that I needed. She was extremely helpful. Great disposition. Very accommodating to my needs at such a short notice. I would recommend her location to any friends and family. She eased the stress associated with the for a rental. Thank You.
I USED UHAUL BEFORE BUT I FELT OVERCHARGED WITH THIS LOCATION. I RENTED A $19.99 TRUCK TO GO FROM NORTHSIDE TO FAR SOUTHSIDE, I PAID 125.00 - THE MOST I HAVE EVER PAID! I HAVE RENTED TRUCKS TO MOVE, MADE NUMEROUS TRIPS AND DID NOT PAY THIS MUCH. I NEVER ASKED FOR EXTRA INSURANCE AS I HAVE CAR INSURANCE; WE RETURNED A CLEAN, UNDAMAGED TRUCK AND REPLACED GAS USED AND STILL WAS CHARGED TOO MUCH. I WILL NEVER USE THAT LOCATION AGAIN AND WILL NOT RECOMMEND IT.
The young lady who helped us Latoya was just SUPER HELPFUL!! and just very customer service orientied. I had to go out of my way to get this truck, but am actually THANKFUL that the Mechanicsville location was booked up. Latoya really was helpful and went over everything step by step and I just cannot say enough good things about her. I am a Real Estate Agent and know all about customer service. So, Latoya's postive, helpful and upbeat attitude was very appreciated!!!! Thank you for these people
I loved the friendly customer service at Farmers Auto LLC! Thanks for your service. I will be sure to send friends, family and coworkers here. Cheryl
Truck had a leak in the roof and my items was damaged and this information was not told to me
Customer service was great!!
great service ,great to deal with
Great friendly folks who represent U-haul well.
this site needs customer service training - called for itemized information and the office help hung up the telephone on me, charges added that were not told to me beforehand. never again
Somewhat inconvenient for our request for pickup in Hanover. However truck was excellent, but a little bigger than what we needed -
Friendly, helpful service. Relatively quick (using the early check-in). Small, not a lot of equipment, but I would use it again.
The trailer I rented did not have a jack on it. It was impossible to lift up the trailer tongue to put it on trailer hitch when the trailer was loaded. Lifting the trailer tongue took 3 men and injured 2 of them by pulling muscles in their backs! I had to go to Advance Auto and buy a hand jack so that I could remove the trailer from the vehicle. Also, the right side brake and turn lights did not work. I want a refund!
Very sweet and helpful