Hire new customer service guy. He was very rude and unprofessional.joy L.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Richmond, VA 23227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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I like his patients, last minute, but went above . Will come back againCARMEN H.
I was late bringing truck back on time. So when I did it was closed I put keys in drop box they failed 2 get keys out next day and trying 2 charge me 4 3 days. When I actually brought truck back at 8:30 on same day. I offer 2 4 bring it back late but he is trying 2 get 2 extra days out of me.JAVONNA YVETTE B.
The location is easy to find, but the premises are littered and unmaintained. We completed an on-line check in, but I was nervous and it was mid morning. Windows in the office were broken and the parking lot littered.Daniel M.
Truck was extremely dirty. I could not believe what I saw so I took photos. The sales person was very unprofessional. I will not visit this poorly managed location again. Dr. CarterDANAD C.