Trailer Rental & Towing in Richmond, VA at U-Haul Moving & Storage at Dupont
Moving to or from Richmond, VA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Richmond VA 23234 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Richmond, VA
Cargo trailers in Richmond, VA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Dupont!
Utility trailers are perfect for towing large or oversize cargo in Richmond VA 23234. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Dupont provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Richmond, VA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Richmond, VA online today!
Trailer and Towing Supplies
Krystle S. on
Terra was absolutely wonderful; awesome service complete with explanations and patience. We were thoroughly impressed with the cleanliness of the truck! We'll definitely use the location in the future!
Georgette W. on
May be some customer service classes then let him/ her know its the customer who pays or help keep the place of business open. You never know who you may meet. Greet the customers when they at the location. Just because you are out side washing a truck be kind and tell them one moment please even if they may be a few moments or two.to wait a minute or two. Don't just allow them just stand in side looking out not thinking no one is at work watching you wash a truck and then come in this is for the rental location not drop off
lisa m. on
Agents preoccupied. Did not acknowledge me when I walked in. Unwelcoming. Cold. Inattentive. Mechanical and scripted. My business surely did not matter.
Lorraine E. on
When they finally got to me, they were very nice and helpful. However, I did express online so i didn't have to wait long, but there were 5 employees in the store and only one person was doing rental check-in while the rest were setting up the store. While there were two of us in line. This is not the best customer service.
Sheena M. on
The interior of the truck smelled a bit like urine and cigarette smoke initially do we had the windows down. Deon and general manager Eunisha was excellent. Deon was most helpful, friendly and went over and beyond my expectations!!!
Jacqueline A. on
Ms Terra & Ms Shirley were really nice, truck was full and ready when I arrived. Will use this location again. Thank you
JAMIE H. on
Make sure information is absolutely correct. Upon checking in I was informed that a DL that has never belonged to me was attached to my info. Now after reading my receipt the address is all incorrect. IDK if the correct DL information is in the system now but this means that each time I need to rent equipment it will take longer cause customer service can't get info correct until I can make sure the information stays correct.
claude h. on
Hire more than one person. Don't rent out the truck a client has already reserved
Lisa H. on
My visit at the beginning of September was a disaster. Although I made my reservation well in advance they had no truck for me. The staff was very helpful as it was not technically their fault. They we above and beyond to make sure I had the truck I needed to meet my deadline of moving. This past experience on 9/29 was a whole other beast. I arrived not long after opening. I don't mind waiting but you have a busy Saturday morning and only 1 person working. I arrived in plenty of time to get the Uhaul and arrive back at my home to meet the movers. There was only 4 people ahead of me. Not one person had an easy transaction. Had there been 2 people working the flow could have been much better. I did not have any issues with my reservation this time thank goodness but did have to wait over an hour and a half for a truck that was in poor shape. I do not consider and this the fault of the store employee. She was doing her best trying to do the job of multiple people. She was never rude to anyone and tried very hard to accommodate everyone. When I finally left the store there was at least 20 people behind me. Most would say it is completely unacceptable from a customer's standpoint to have to wait an hour and a half for a reservation. Again, this is not the employee's fault but UHaul's inability to provide good customer service. Most people had been told a completely different "story" on the phone about their reservation just as I had during my early September transaction. This location is having to make up and cover for your reservation team. This sheds a poor light on UHaul at a store level. The only reason I would not recommend this location to my family and friends is because it is poorly staffed, meaning not enough employees for a Saturday. Otherwise, they would get my vote because of their ability to stay calm when they are absolutely understaffed and overworked.
Steve W. on
This is a large uhaul facility that also rents out storage rooms. I would imagine that their most busy days are on the weekend. Why would there only be ONE employee working? To be clear, that employee did an excellent job, but each customer takes time and to have to wait 45 min. to an hour in a line is ridiculous! If you can’t afford the payroll to have at least 2 employees working during the weekend, then I suggest you close your doors! Ryder rent trucks also!!!
Gregory Y. on
I was not able to use the trailer i rented
Anthony C. on
anthony l. on
The equipment was clean butbfor a one way truck the radio should work. I could not even turn the radio off and had to listen to religious sermons or ganster rap. That is not right when some people have to drive for 16+ hours on a trip.
Matthew H. on
POOR CUSTOMER SERVICE. ONLY ONE PERSON TO RUN WHOLE YARD. INCLUDING CHECKING TRUCKS IN, OUT, AND CLEANING. HAD TO WAIT 30 MINUTES JUST TO TALK TO SOMEONE
virginia b. on
I was to pick up 15' at Ironbridge Rd. , Blest Dr. on Friday by 9:30. I went by on Thursday spoke with Tammy to make sure it was there. She said she had it. My reserverations were made prior. When I went to pick up on Friday it was at different location.Out of the way. I was upset with the change. UHaul person switch location. The Ironbridge Self Storage was near my residence.. Departure and Arrival. The Jefferson Davis location was under reconstruction working around counter covered with plastic materials , dust.. When I request location and FU to see if available for pick up on that day . I take my time to FU. I do not text or read email all the time. I get a confirmation number on email. Their are some people who don't have either.
Deon N. on
Female employee was very courteous. She managed to have me in and out the door in less than 10 minutes and answered all of my questions without hesitation. Would highly recommend this store to friends and family.
Alonzo H. on
What you have is a location managed by a person that needs some customer service training. ..she was very nonsalun and very narcissist. ..I really hope that this resource is taken very seriously because I didn't feel like I was treated like a valued customer...I felt more like I was more or less a Thief. ...
MARK C. on
I checked in after hours to save paying for another day. The automated process wasn't great and I had to call back twice the following day to get the trailer checked in from the night before.
Gareth M. on
This is the second time I reserved a uhaul in my home town and had my reservation moved to Richmond 20 miles away without my knowledge which doubles the milage of my trip and consequently the price of my move. Your advertising and even your online reservation service is blatantly intentionally misleading in not applying the estimated milage to the price until picking up the vehicle, but I knew to expect that the third time around. Overall it was unessacarily complicated, misleading and overpriced. I would rather spend several thousand dollars on a surplus military truck to move my things than deal with Uhaul, but uhaul is slightly more convenient to get ahold of on short notice.
LEE R. on
Trailer I rented proved to be usable for the task. Dimensions were confusing so twice I asked if it could hold a 60" wide ATV. Finally the agent said "we can rent you the 6x12 trailer which is plenty wide. When I got to the location to buy the Polaris, we found that the rear OPENING was only 4'9". Useless. I had to rent one of their trailers. Not happy.
Nolvin E. on
Excelente servicio trabajan Muy bien, gracias por su buena atención!!
Deborah J. on
Service was excellent, professional, and friendly. I'm a return customer and will use them again in the future.
Jolene W. on
I was extremely satisfied with my experience at this location. They were very friendly, corgerial and went out of their way to make sure the customers got what they needed. My experience was with the manager at this location and I was very impressed with her customer service and management skills. She runs a tight and well run ship. Thank you for my experience and for people like her.
chris w. on
I had to wait to pickup my vehicle. The customer ahead of me had been waiting over 30 minutes to pickup hers. The two ladies there were working as fast as possible. Their attitude was very positive and cordial to all of the customers, there were five of us there. I feel they were overwhelmed. .
tracie G. on
There was only one young lady at this location working by herself and she managed to handle about five of us who were returning trucks at the same time. This young lady remained professional and courteous although she seemed overwhelmed. I suggest that she be given a raise and promotion. But most of all make sure she has some help because good employees eont last if they feel stressed out and undervalued.