Sends out final bill 2 days after rental. Claims we drive 75 miles. The two documenta sent are dated in different days. This Uhaul place ia running a scam. I filed a dispute and they will charged me for their scam.
Trailer Rental & Towing in Richmond, VA at U-Haul Moving & Storage at Dupont
Moving to or from Richmond, VA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Richmond, VA 23234 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Richmond, VA
Cargo trailers in Richmond, VA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Dupont!
Utility trailers are perfect for towing large or oversize cargo in Richmond, VA 23234. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Dupont provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Richmond, VA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Richmond, VA online today!
Trailer and Towing Supplies
Maybe inspect ratchet straps and repair or replace as needed
Great customer service. This was pretty new to me but the lady that helped with everything. Even putting my rental on hold while I go and get a new card to use. The only issue I feel like most people would be a bit sour with is the wait time, but, based on the timeframe we came in I totally understand the wait and I hope everyone else felt the same.
The equipment was in good shape except that the passenger side trailer light wiring never worked consistently. We had to giggle it ever time we stopped. Other than that all was fine.
Clean out truck a little better. The ashtray was full of cigarette butts, and I am not a smoker so the smell was awful. The handle that helps you get in and out of the truck that's located near the windshield was filthy. It had brown stains all on it. Take the time and sanitize the truck between renters.
Have more help. It was ridiculous that when I returned the van I could not even get a receipt showing what I was going to be charged even though I waited 30 minutes for one. When I finally get one emailed later that night it says I travel miles that I definitely did not. Ridiculous
The employees at this location were very friendly and helpful. I had to call them to get roadside assistance and they directed me to the right phone number.
I do not remember her name. When I dropped off the auto transport first (24th) so I could unload the furniture on the 25th, the young lady that helpped me was so personable, smiling and so very helpful. She had a wonderful personality. Another young lady that checked the truck in on the 25th was veey nice too.
Extra charge to my account with no explanation and I still don't know why I will be contacting soon
i was not told i would be charged $25 to clean the truck. The floor mats of the truck weren't clean when i picked it up. I certainly would have said something if i had known i was going to be charged!!!
UHaul employees did not setup the trailer hookup as they are required to, they instead just told us where it was and sent us out the door. Fortunately, we know how to properly hitch up a trailer, but this concerns me as to how this could affect other customers. Then the trailer itself had problems; the surge brakes kept engaging under non-surge conditions which created a HUGE decrease in our gas mileage (typically we can average 24 mpg while towing, instead we barely managed 18 mpg). Not only does that increase our fuel cost but because we are equipped with an exhaust gas treatment system (SCR), it increased our consumption of DEF. Lastly, there where issues with the wheel strap release mechanism on the trailer, we had to return the vehicle a day late because we couldn't get the straps released without using exceptional force. Overall our experience was terrible and I feel like I should be compensated for the additional charges and expenses that this trailer created.
The lady that worked at the counter was nice, respectful and professional
They do a such great job!! Just give them more help thank you
The morning and afternoon clerks/ attendants were truly helpful, knowledgeable and friendly. They even helped me find a last -minute truck when my original plans changed. I was very impressed and pleased with the whole experience. Great job! Thank you!
Great Customer service, I love it!!!
Both the ladies that assisted me was very helpful and made everything work out perfectly for me.
The clerk was one of the best customer service experiencet I have ever had.
The customer service was good, however, I was charged twice.
Please have delicious fresh coffee and donuts/pastries available to all your uhaul guests... Thanks for the Excellent service today! Everything was Great!!!
Wear mask when working with customers.
Staff were extremely professional and curteous!
The Representative Paris was really polite during my initial phone call with him to inquire about the cost of the rental. I briefly spoke with him when I arrived at the office to picked up the vehicle, but another Rep finished the transaction. When I called back after I dropped the truck off at the Cape Charles location, Parish was rude. His tone was short and abrasive as if he didn't want me to any questions. I asked him why he was using that tone with me and I was going to report him.