Having more instructions on how the before hour pick up process works would have been helpfulMARIA S.
I Bug Guy
(U-Haul Neighborhood Dealer)
Rio Rancho, NM 87124
- Mon–Sat8 am–4 pm
Special Operating Hours
- 5/28/2023 - 5/29/2023: Closed
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Rio Rancho, NM 87124
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- 4.5 Average Customer Rating
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It's a pest control place with a few rental trucks They don't even want you to come inside to drop off.Bobby W.
Thank you truck was clean an dependable an was an gentleman was very friendly an helpful.Clarence B.
Great shop and customer service! Will rent there again for sure.Vakhtang P.
The gas tank was not full on pick up. I did not need a full tank but upon return I had to guess how much gas I had to put in the tank so I would be charged for that service. I was accused by the owner/manager of the location that I did return the vehicle I rented. Of course, this led to my becoming concerned about this accusation. The first question from the owner/manager to me on the phone was "Where's my van? It's not here." After a few minutes, he did call back and apologized for making a mistake and thinking I had rented the vehicle he was missing when the vehicle I rented was truly there. Not a good way to work with customer. He did admit he did not look at his paperwork properly and accused me of not returning the vehicle that was missing.Barak E.