Trailer Rental & Towing in Rochester, NY at U-Haul at Lake Ave

Moving to or from Rochester, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Rochester NY 14608 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Rochester, NY

Cargo Trailers

Cargo trailers in Rochester, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul at Lake Ave!

Utility Trailers

Utility trailers are perfect for towing large or oversize cargo in Rochester NY 14608. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul at Lake Ave provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car Trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Rochester, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle Trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Rochester, NY online today!

Trailer and Towing Supplies

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Customer Reviews

Wanda M. on


It was exceptionally busy...lines backed to the door and short a staff member. That said, T and Sholonda were professional and did the best they could in spite of short tempers and a hostile atmosphere. They are a good team!



Make changes to some of ur rules n policies!

Bruce N. on


Went in on Sunday the 10th to reserve vehicle, employee was very helpful and friendly and seemed to be training new employee. Monday the 11th picked up vehicle. No problem was taken care of I am pretty sure was location owner. Employee from Sunday took care of me in the lot, again very helpful and friendly. Returned vehicle,no one was in office so employee took care of vehicle and came in office to take care of paper work. Owner came in office and berated employee and told her to get out and go about her duties. No way to treat a customer oriented employee. My 2 cents worth. Thank you

Richard M. on


they were incredibly slow (understaffed) and told me to go a head and leave when returning the truck with the yard attendant showing me that she was going to record my mileage and fuel level accurately. I received a receipt that over charged me for 8 miles and 1/8 tank. I want a credit!!!!

Brytten J. on


When it was my turn to be helped, another one of your empoyees who must’ve been off the clock at the time went behind the counter and demanded that Tedana take care of his rental first before she helped customers. As she did this, she finally acknowledged me by saying something to the effect of “while you wait, make sure you have your license and credit card out” which came off as very rude to me. This leads me to my next complaint that Tedana comes off as slightly rude when talking to people. At times, it felt like she was talking down to me as she over-explained the simplest things like describing where the drop box was. She also holds conversations with people who are not the customer she is helping at the time. This led to customers waiting in line for excessive periods of time regardless of their reason for being there.



The employees as well as most of the customers waiting were rude to one another and made for a very awkward and unpleasant experience. This location is not in the best of neighborhoods so in my opinion, I feel like there was a lack of respect between patrons and employees. Also, the computers were crashing a lot which made check in and check out times very lengthy. I reserved my truck for 12:30 however I did not speak to an employee until 1:15. 45 minutes after my agreed upon time. I was extremely unhappy about that. I highly considered leaving the store and cancelling my reservation because of the poor service. For the amount of money I spent, I feel like I deserved better service. I’m not usually one to complain, however I was dissatisfied and will not give this store my service again. I will gladly spend the $75 that I spent today at another location. But I will never spend money here again.



Service was very unprofessional. Not happy at all. I'd prefer to continue going to E. RIDGE for my pick-ups and drop offs. Employee was very slow and unprofessional answering her cell phone while assisting customers and making personal calls as customers we're waiting.



The staff are professional, courteous and go out of their way to make sure the customer understands and is satisfied. They are kind and make the customer want to come back the next time. I will recommend the Lake Ave, Rochester New York Uhaul to my family, friends and anyone else who is looking for a moving truck rental company. 5 stars all the way!

Sheretha R. T. on


Nothing much great experience great employees was very nice

Brian S. on


The manager had a family emergency leaving one person and a trainee as the only staff. The wait was 90 minutes to get the truck, 30 minutes to return it. Staff was gracious and doing their best with the situation. Those behind me in line likely had a two-hour wait. That is unacceptable. There should have been a plan for back-up staff. I will not be back.

Yvonne M. S. on


I have rented at this location many times. It would help if at the first of the month they had more than two people working.

delores g. on


The company is doing a wonderful job keep it up

JOY S. L. on


I wouldn't change a thing. Ms. W was very kind as well as knowledgeable. She kept her cool under pressure and it was a pleasure doing business with her.

Ellen Nancy B. on


All employees were kind, helpful, and quick. Only problem was parking.

Kayshiana H. on


The ladies were great and professional. The manager made sure the truck was warm about time I got to pick it up. I love the services there

Elizabeth R. on


No improvements necessary. Friendly staff, organized/efficient check-out/check-in process. Overall very good experience. Second time I've used this location in the past month. Great experience both times.



This was the MOST professional rental company I have had! The woman in charge was so efficient and briefed me quickly but very completely on every facet of this truck rental..the truck was immaculately clean inside and out and the cab smelled so good...check in was efficient and quick, I had so much confidence in the woman who was there when I checked in and when I checked out at the end of the day...she had been there all day yet was still energetic, thorough and very kind, This really is the first really GREAT experience I have had renting a truck..she sure gives a wonderful reputation to U-Haul and I will definitely come to this location again. Thank you so much!

Daniel J P. on


The staff was friendly.



Let the customer know ahead of time what documentation and things they need to rent.

Brendon R. on


Easy, quick and great experience! Thank you!



Nothing, this location was great and super helpful!!

Simon B. on


The person at the counter was cheerful and friendly. The location was fairly clean but I wouldn't say "inviting". It was a typical U-Haul store but I wouldn't have a party there.

Tony W. on


Although the office had only one staff member on duty and was rather busy when I arrived, Makisha was nothing but professional and efficient getting me checked out and on the way as quickly as she possibly could.

Melissa F. on


There was a long wait time due to a computer/sales system error that the previous customer encountered. Additional computer system training might be beneficial, or at least having another person on site that understands the computer system and can help troubleshoot it.

Thomas e. B. on


Representatives in Pick-up and Drop-off locations were wonderful

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