Trailer Rental & Towing in Rochester, NY at U-Haul at Lake Ave
Moving to or from Rochester, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Rochester NY 14608 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Rochester, NY
Cargo trailers in Rochester, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul at Lake Ave!
Utility trailers are perfect for towing large or oversize cargo in Rochester NY 14608. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul at Lake Ave provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Rochester, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Rochester, NY online today!
Trailer and Towing Supplies
Jasmine c. M. on
They store manger was very rude and I will never go there again in life
James S. W. on
Horrible from the start. The new representative was being scolded for everything and must've made a mistake because now I'm being charged for 1,500 miles when I drove ONLY locally at less than 200 miles!!!! I wanted to rent for 3 days and the micro manager told the new rep not to do that because "we don't know if one is being reserved". I am in touch with my attorney and I will pursue an adjustment to my contract until the issue is resolved.
andy r. on
Not sure why this is even here because when I filed a complaint I didn’t even get a sorry
Elizabeth H. on
Your staff was attentive and knowledgeable but very short staffed for the number of people waiting to pick up or drop off. Location was very busy and the location is small for the number of rentals that were present. No place to park in the lot when I got there
JACKEESHA S. B. on
Have enough workers so wait not so long
MARKEESHA P. on
Have better customer service they were very rude
KATHLEEN J. R. on
Employee at the desk was extremely helpful, efficient and friendly
William K. on
I requested a rental in Brockport, NY and was sent to Rochester, almost 35 minutes away. There were numerous locations between the two (i.e. Greece NY) that had a truck I could have rented. The owner of the Lake Ave. location was very professional and very nice.
Natalie ANN K. on
The manager of this location is very rude and short with people. She lost someone’s license and pestered me because she thought I took it. I did not. This location also charges excessive fees that other locations do not.
Deborah L. J. on
The person at front desk said that cars were not allowed on their propety, which was odd since 5here was a car right next to front door bring wzshex, and when I returned there were several coming past me as I was returning the truck. The women smelled of old cigarettes.
MARIA M. A. on
Nothing's everything was excellent thank you!
SHERRY J. M. on
You could have a couple more people working there. There was only two people working when I got there. I feel their are short staffed. But otherwise everything was great and polite.
WILLIAM D. C. on
The appointment was at 7:30 I got there at 7:15. The truck was not clean, the truck was stuck down the hill about a block. We did not get the truck until 11:40. The trucks gas was @ a 1/2 of tank Trying to get the truck out of the snow. They burned the down to 7/8. And the list gose on and on. It was a poor experience. I won't use u haul again. This time I got RIP off.
James P. on
The woman who handled my return had to charge me extra for gas (my fault but she explained it politely) and gave me a discount for the six blankets I had paid for but didn't receive. Well appreciated.
Michael J. H. on
My schedule for needing the truck changed and the staff on hand made it very easy to adjust despite there being a nice size line waiting. Worked together well.
Jovan D. B. on
Great customer service
Kris C. on
The truck was easy to drive and most comfortable seats. And towing car was also easy Thank you
Rocio Del A. on
The location where we picked up the uhaul was in downtown Rochester, NY, and even though it was cold and the snow was beginning to melt, there was ice in front of the store and I fell before entering the store. I told one of the employees, but he barely acknowledged what I said, and I was nervous other customers would fall.
Anne Marie S. on
Although the associate who checked me out was very nice the location had no parking for your vehicles and it is not in the best part of town. Was told to park my vehicle on the street.
DEMETRIA J. G. on
Reps at store was very disrespectful I called customer service to let them know that I was running late because of the snow and the customer service reps over the phone was very nice but the reps at the store on 120 lake ave. Rochester ny were horrible they were using foul language with me and continued to try to argue with me and charge me 109.00 I stated that I would replace the gas but they were so nasty towards me I no longer wanted to stay in the store. One of the reps name was Malika and I can't remember her managers name. But I am so hurt I would like to call corporate .
Thomasina T. on
I can not think of anything.
DOROTHY ANN P. on
Whoever took my call has no idea how many how big of a truck I should have had could not get the size I wanted had to go to another location need to have people more versed on what they're doing
Lakisha B. on
Make sure customer has keys to pad lock. My belongings were locked in truck. Had to cut permission to cut lock off.
Catherine O. on
Don't know if tires were bald or what, but it was tricky maneuvering in my driveway in the snow.
Maureen C. on
When a reservation is made at a location the customer ‘s expectations is to pick the rental at the same location ,not get reouted to another facility and then offered a dented up van.I reserved a ford econoline ,but picked up a GMC dented cargo.I forgot one of my tool bags in the front seat and no one had the courtesy to call and let me know that I left a bag in the front passengers seat. I called and was told that someone will call back ,but I never heard back from the Uhaul management ,but I will try to call again to see if anyone is honest enough to return my tool bag. This is bad business and very dishonest.This location is at 120 Lake Ave,Rochester NY.Please return my tool bag .At this time I have no rating for this company.