Trailer Rental & Towing in Rochester, NY at U-Haul at Lake Ave
Moving to or from Rochester, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Rochester NY 14608 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Rochester, NY
Cargo trailers in Rochester, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul at Lake Ave!
Utility trailers are perfect for towing large or oversize cargo in Rochester NY 14608. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul at Lake Ave provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Rochester, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Rochester, NY online today!
Trailer and Towing Supplies
Lyona M. C. on
Beginning mileage was wrong but they don’t tell you that until you bring it back. I don’t trust this location to reconcile the mileage appropriately. I want an investigation.
Michael P. on
Gas cap came apart in my hands and was not able to put gas in. Went back and the agent took a channel lock to it and unscrewed it Had to go BACK to the gas station to put gas in. Agent was not cooperative.
Dennis R. C. on
maureen l. on
the cabin was full of broken glass and garbage. entire thing was filthy. change oil light was on the entire trip, and then I got charged for it being dirty.
ALICIA M. F. on
Better communication between locations and with rep I spoke with. Communication was TERRIBLE
Linda S. M. on
My rental included a truck and two dollies: appliance and furniture. I chose the pick-up location for convenience to my hotel (I do not reside in the area). 24 hours before the scheduled pick-up time I received an email from a different pick-up location, 6 miles away from my preferred location. You could say it's "only 6 miles away", but it begs the question - why couldn't U-Haul have delivered the truck to my preferred location, only 6 miles away? And when I arrived to pick-up I was told there was no furniture dolly available! This despite the U-Haul email "guarantee" that it was reserved for me?!! I was told I could try to pick up a furniture dolly at "another location". Again, why didn't U-Haul honor the "guarantee" and get one for me ahead of my pick-up?!! Finally the cab console was filthy - spilled coffee (or something) all over and in the cup holder, and sticky, grimy steering wheel. I mean, I know it's a truck, but it was an easy fix to make it less unpleasant for my 3-day rental (I cleaned it myself...).
GIRMA B. on
The staff we're professional and friendly.
blair g. on
Truck not available as reserved, had to return later.Accommodations could be a bit more friendly, when all needed was additional $1.50 worth of gas to touch the full line @ return check.
richard b. on
I seem to have good luck renting moving trucks from U-Haul at Lake Street location in Rochester.
Sakina V. M. W. on
Charging port didnt work they tired to charge me for gas
Chauncee M. on
Staff was wonderful, even though I was kind of rude.
Donna T. on
Need more parking space. I had to leave my personal vehicle on the street. They did a very nice organized job.
TIFFANI N. M. on
The location on Lake Avenue, Rochester NY is efficient and has good customer service however the location and set up is not equipped to handle the volume of customers that use it.
EMELIE J. c. on
Employees rude! When I told them I had been told something different from the person on the phone the comment was "Oh, that's customer service. We aren't on the same page with them". Then they made it clear they don't answer their phones and its customer service job to do it. Perhaps it might be a good idea to work on getting on the same page with this place. Would not go back or recommend this location to anyone.
Kirk W. on
The online reservation process was nice and easy and saved time. The van was ready for pick up. It was clean and ran well and I loved the little screen that appeared on the rear view mirror when I was backing up that showed what was behind the van. The only room for improvement is on the part of the employees. During the day, I met with maybe four Uhaul employees and while none of them was openly unpleasant, they all seemed kind of quiet and disinterested. In spite of that, I would still use Uhaul again.
Brittany B. on
Hire people who like what they do. Black lady at the desk was EXTREMELY RUDE
TODD F. on
First, there are no parking spaces for customers in the lot. Second, we were not fully informed on your after-hours return procedure, not to mention the fact that it is not suited for those who do not have a smart phone. And yes, there are still people who don't have a smart phone.
Carrie S. on
We got there at 430 the guy behind the counter was very rude an said there was no trucks available. I let him know we had a reservation and he didnt even check till almost 20 minutes later and we were only customers in store. The other guy that got the truck for us was very nice an helpful. But i def wouldnt rent from this location again. Worse experince i ever had at a uhaul place.
Elaine L. on
Your website and mobile app need help.
Beverly C. C. on
Everything was fine.
maureen s. on
The management was terribly unfriendly and very rude. Zero compassion and gave away my truck two days ago. I waited over an hour for my truck. And the staff
Richard L. M. on
The customer service rep could have been more friendly. And the truck I rented had problems with the ignition switch which stranded me a numerous times during the move.
Mahogany B. on
The rep at the Lake ave location that I visited was not very friendly and professional and seemed annoyed when I asked questions.
Rosalie T. on
Nothing, I informed the rep that the truck drove like crap and he said he would send for service before renting again; they were very professional.
VIOLET I. on
Well from your location in Lake to 444 Central Ave is not even 2 miles and I got charged 6 miles