Trailer Rental & Towing in Rochester, NY at U-Haul at Lake Ave
Moving to or from Rochester, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Rochester NY 14608 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Rochester, NY
Cargo trailers in Rochester, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul at Lake Ave!
Utility trailers are perfect for towing large or oversize cargo in Rochester NY 14608. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul at Lake Ave provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Rochester, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Rochester, NY online today!
Trailer and Towing Supplies
Paul H. on
Easy and fast rental. Friendly staff. After hours return no problems.
Zandra s. on
I would like a supervisor to call me
samuel r. on
Was told I had to return truck with 3/4 full tank of gas and in reality it needed a 1/4 tank waisted 55 dollars.
Kenneth WILLIAM B. on
The equipment was exemplary but this new policy U-haul has implemented on the returning vehicles was the biggest mistake the company could have made. The online server always experiences timeouts resulting in a hold on peoples deposits as well as mine which i still have not revived back yet. This new policy will be the downfall to u-haul if it is not changed asap.
leslie s. on
Using the website to return my truck was terrible!! I have a slow phone and took me a half hour to go through the process of returning the truck. I understand that it is suppose to be an easy way instead of waiting in line but i was the only one there. I dont know why the people who work there cannot check me out and inspect the truck like they used to. Eventually the man helping me just used his phone and checked me out but after i struggled to do it on my crappy phone. Absolutely ridiculous that i coulnt be checked out by an employee there.
Sherese W. on
Hire some new staff...the manager was great at helping us through the new procedure to check out, however the rest of her staff was very rude, unprofessional, gave us a defective truck but did not tell us, mumbled when speaking, prices were marked one price, but sold at another price..would not use this uhaul place again..
Maleika SHANTEL D. on
Shawn H. on
The Van was clean but the change oil light was on.
Jodie J. D. on
Very courteous and fast.
ADA R. on
You charge me $6 and some change for something about gas I put more than enough gas in that truck I almost filled it up by mistake I put $15 in there she don't shouldn't have had to put anything in there because I didn't go that far
JOHN E. H. on
I did not like the smart phone return system. It may be fine for some after hours but I found it bothersome and impersonal. While the women on duty did eventual take care of it for me, I was first told it was up to me and left standing outside alone not knowing what to do. Remember too that not everyone want or have a smart phone!
Robert P. T. on
It is not worth to fill out thru reservation via online. At Uhaul store, Uhaul rep will ask you to give all information again. Many questions!! it is same questions via online. Why did I must repeat answers after I did online?
Michael O. on
I had ordered a hitch and asked for a 2" receiver. Employee stated that only available was 1 1/4" which I felt was wrong. But trusted he knew what he was doing. Checked online and found that to be false. Called back in and was told they could get one but it would add an additional 4 to 5 days time after already waiting a week to get the installation. When I arrived, they did have a 2" receiver model in stock. The guy who was to install the hitch, was just coming off a week off due to a heath issue. He could barely move. I checked on how things were going after an hour, (which is what the UHaul website said was the novice time to install the hitch). He had the muffler pulled to the side, and was trying to thread the bolts, on one side. I helped him get one bolt in, and went in to ask that someone help him. I was told that someone would go and help. 4 hours passed total, he cut the shroud wrong and put electrical tape on it, then hacked the hole where it should have been. I feel bad for this guy. He clearly should not have been working. Looking say the job I am concerned he event torqued the thing correctly. I was getting chatter while hauling my new boat. They did keep the quote the same after installing the 2" receiver, after I asked for this. I missed my appointment to get the trailer inspected due to a job that shows it should take a 1/2 hour for a professional to do it, and I gave 2 hours with wiring harness, but 4 hours is not acceptable.
JUNE c. on
my reservation was not met since July 2018 at railroad ave location and I have yet to get my $50 refund. the customer care line has a very long wait time to resolve the issue, I have spoken to over five different reps and been emailed bye two yet no $50 refund even after being told refund has been approved via email bye Brittney Jones and William frost. my cell is 5853171330
Karen MICHELLE L. on
The young lady was nice and very patient. I will use this service again
Victoria S. on
Always awesome staff and equipment
Essence LATIF A. on
Make people refund available right away i should not have to wait for my money
Jeffrey C. on
The mobile pick up option did not work. I checked the website the morning of my pick up and it said that equipment had not been assigned to my reservation. It took more than half an hour and both the online chat and phone calls to have my reservation changed to a different location. My call to the local contact provided was useless. He never even called back.
Marilyn O. J. on
EVAN JOESPH B. on
rudest customer service ever!!
robert k. on
THIS HAS To BE THE WORST UHAUL LOCATION ON THE PLANET! ——The employees have ZERO CUSTOMER SERVICE SKILLS!!! None!!! No respect, no shits given. This place is typical of what Uhaul is hated for ALL OVER THE INTERNET! I hate uhaul Will NEVER use your company again and Ive been seeing the way Uhaul has been since I was a kid with the end of the huge (ahead of its time) travel plaza type locations where u used to be able to get all kinds of awesome uhaul gear to the shittiest scummiest places u cant even imagine how those trucks are parked or manuvered in the smallest of places . With the sole exception of the Jeffferson Rd location in Henrietta NY, every single uhaul has the sloppiest, slowest, dumbest dickhead employees on the planet.
Valisha B. on
Nothing at all and just to give MY HIGHEST OF THANK YOU AND GRATITUDE TO THE GENTLEMEN THEY CHECKED ME IN UPON ARRIVAL AT LAKE AND CHECKED ME OUT UPON MY RETURN I GREATLY THANK HIM ANY HE'S AN AWESOME EMPLOYEE (PLEASE 4 GIVE ME I 4 GOT HIS NAME I GREATLY APOLOGIZE 4 THAT) BUT HE'S THE BEST EMPLOYEE I CAN REMEMBER EVER DEALING WITH SO AGAIN I THANK YOU VERY VERY MUCH
sonie b. on
I dropped off my vehicle 1 day earlier but was charged for 1 addtl day.
Gillian KUDZAI N. on
The lady who checked me in has obviously been doing this job for a long time as she was very familiar with the process, to the point of not being accommodating or open to questions and requests for clarification. She spoke at a thousand words a minute and highlighted things on the form and it was difficult to keep up with her. When asked to explain a point, she seemed frustrated and inconvenienced by the request. I understand she probably gives the same speech to hundreds of customers each day but this was the first time for me hearing it and should not be treated as routine. After all, this is a financial transaction that requires due diligence. Also, the drop off process is EXTREMELY cumbersome, with photos required, etc. Please find an easier and more user-friendly drop off process than this no-human-help-involved process. It is highly impersonal and takes a very long time to complete.
Walter M. on
I didn’t see much to improve. It was clean (including the bathroom) and they were ready with my rental and got me out of the store in :20. Price was reasonable. Good experience.