Trailer Rental & Towing in Rochester, NY at U-Haul at Lake Ave

Moving to or from Rochester, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Rochester NY 14608 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Rochester, NY

Cargo Trailers

Cargo trailers in Rochester, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul at Lake Ave!

Utility Trailers

Utility trailers are perfect for towing large or oversize cargo in Rochester NY 14608. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul at Lake Ave provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car Trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Rochester, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle Trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Rochester, NY online today!

Trailer and Towing Supplies

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Customer Reviews

CARLTON EARL B. on

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Always Excellent service from 120 lake Avenue. Senitra is a customer oriented person and is very detailed in her communication. She has very exceptional communication skills, people skills and has tremendous patience working under pressure.

Herman T. on

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Excellent customer service, very helpful and professional, thanks

EVELYN MARILI G. on

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Representative was RUDE called me a BITCH. Will not ever go to this location ever again or recommend it to anyone

JUDY A. F. on

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The office should be customer friendly. The clerk shouldn't be seating down.

CHARISMA J. on

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I had the worst experience. I reserved online whent in and picked up truck wasn’t asked how long I needed for and by the way each truck has a minimum time limit. I had go back online and to switch my truck size to a smaller one because the store clerk said they don’t do anything but give out trucks ! I then still didn’t get the right time to have the truck back as I needed it for 24 hrs I was told to call customer service for the 3 time and extend the time I called and got my time extended only a couple hours wich I then had to just settle because I need to love my things. Instead of only making one trip like I planned to with the size I needed I had to make 2 trips which costed me about $35-$40 in mileage what a rip off !!! I returned the truck and was told I was late and they did wave the fee but I shouldn’t even been told that because I called to extend it I will never use Uhaul services again or recommended them to any one they ruined my move it was a totral disaster and costed me more then I planned to

Beverly J. M. on

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Tirer the owner she untrained rule ugly and un professional very ugly very rule

Emily H. on

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Horrible customer service. I arrived at 3 pm to pick my 20’ foot truck up. Walked in and not a single employee looked up to greet me. Walked up to the counter and the guy rudely told me he was busy doing something else and to go to the woman next to him. I tell her what I was picking and she replied that the truck I reserved was late being returned. She didn’t offer any solutions or apologizes, just told me I needed to wait for it when I had movers coming at 3:30. I proceeded to wait 15 mins before asking if there was any other sizes available. ‘No’ she says so I wait another 10 mins before she goes, ‘oh wait we have 17’ I guess you could have that one’. Then slowly went through the paperwork and took phone calls while working with me, making me even later than I already was. Incredibly infuriating experience I would not recommend this location to anyone. Thanks to the incompetence of the staff at this place I almost lost the movers I hired because I was so late. Horrible.

Geoffrey K. on

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I still haven't gotten my refund sent back to my checking account please let me know how I can do that it's been 10 days thank you

TAMMY W. on

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I picked up the U-Haul on a Sunday at 4:45 and also had a storage at a different U-Haul locations and wasn't informed when I made the reservation that the U-Hauls close at 5 on Sunday which delayed me storing my items until the next day in the evening time they did extend my truck rental for the next day till 10 p.m. at no additional charge which I greatly appreciate it. but the inconvenience was a little nerve-wracking. Employees need to inform customers of the closing times of the storage when they realize that they're renting a U-Haul and a storage , especially at two different locations.

shannon h. on

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Have someone who has some a story and Common Sense and dealing with a customer, give me a call. My number is 585-483-5040.. thank you

Lia S. on

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Staff was friendly and the check-in experience was very quick and easy!

Althea B. on

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I didn't like the return policy.you have to do everything yourself and didn't like that it took to long and was so annoying

Kayla V. on

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Not force people to return truck by phone and tell me that they’ll charge me extra if I don’t return it by phone

Sabrina B. on

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Give an in depth explanation of the truck return process I was not aware of all that it intelled in regards to having to stay at the location and do the app on my cell phone at the time of my return I was unable to pull up the info so once I got home I was able to do so at which time after watching the video I found out I needed to complete this at the store but I had already locked the truck & dropped the keys in the drop box. So in turn I had to awake early to go to the store to make sure I would not be charge an additional fee. So I would have appreciated that being explained before I left the store. Thank U for the opportunity to give my feedback.

Edith T. C. on

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Thanks for coming through when i was in a bind

Lashira B. on

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Employees were rude, including the owner. Not only did they mess up my reservation, they messed up the pick up time, the drop off time, the type of truck I asked for. they tried to charge me a late fee for a vehicle I only had for 4 hours, but they gave it too me for 24 hours, I didn’t ask for that either.They were very impolite, unprofessional and I will never use that uhaul again. I will continue too go the irondeqouit store.

Blair T. G. on

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Blk woman staff is rude when just asked general question. This attutude was also present my last vist to this store from this particular staff

Lesa W. on

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n/a

LaToya W. on

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Have the lot a little more organized with the trucks...

Matthew c. on

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Great service! Friendly staff! Could not have gone any smoother!

laura t. on

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It was said by U-Haul employees that the coordination of services and provisions thereof require much improvement. I certainly agree and until they do I will look for alternate services. This was my third rental in two months.

Christopher N. on

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This particular location has a peculiarly tight parking lot arrangement which can be a problem when dipshits don't pay attention to signs and leave their personal vehicles standing in the truck drop off. Don't know how you would solve that, but it was the only problem I encountered.

Matt B. on

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The new online checkin sucks. When I asked to just checkin with the staff, they said that I had to use the online checkin since I signed up for it.

Eron F. S. on

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Thank you for being so helpful! Our small furniture move went off without a hitch.

Andrew F. on

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I did not receive the reservation confirmation the day before. I believe i am entitled to the 50$

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