For all I know, the person who operates this franchise is trying hard and doing the best he can. However, the place is a shambles: it looks like a post-disaster scene from a horror flick about a calamity in a small town. When I arrived, no one was present despite my arrival being within posted opening hours. Behind a door labeled "do not let dogs out" were three large nervously barking dogs--hardly a welcoming committee. When I called the proprietor, he indicated that he was out on a service call and couldn't come for an unspecified period of time. When asked how I could get a receipt proving that I had left the truck, he said "whatever U-Haul sends you," an answer that hardly inspires confidence. If U-Haul is going to use small-town businesses, it should provide training and uphold standards.Kevin C.
Shortys Towing and Garage Services
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Rockland, ME 04841
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 3.5 Average Customer Rating
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We just dropped off the truck outside.Robin H.
Owner was late and did not know how to complete the contract. I used truck share to get the vehicle.Mark Y.
cannot comment as it was an after hours dropoffEric C.
Improve reservation process.GERALD K.