The pick up location in Texas made me late 2 and a half hours from a worker not showing up for work. The guy there was great with service having so many customers tho. And the understanding of the domino effect by uhaul really shows your professionalism. This experience couldnt have been any better for me. Thank you.GUY SAMUEL N.
Trailer Rental & Towing in Rockwall, TX at American Storage of Rockwall Fate
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rockwall, TX 75087
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Gentleman helping me was very understanding and helpful when I arrived after hours to pick up the truckGARY U.
Helpful staffAMANDA A.
Friendly guy & very accommodating. We weren't sure we could make it to his location before it closed. He gave me the needed information I needed (just in case) to return the rental trailer. Fortunately, he was there. He took the time to walk out to the yard to show us where to part the trailer & to chat for a minute. Such a nice guy. I would recommend this particular location to anyone needing Uhaul equipment.FELIPE O.
The waiting line was 50 minutes long for my 9am pickup time. Somehow your online system needs to know how many people have signed up and only assign a staggered time for pickup.Donald H.
The owner stated he noticed on his home camera that monitors the business, that his employee, who was working alone, had about 6 customers waiting. The owner drove up to assist. This action was appreciated and impressive in this day and agePAUL F.
Service was great!!!!!SHERRY M.
Steven Ewing was such a great help and very patient and understanding when I was unable to return the truck on time. He stayed in communication with me and made dropping off the trust easy, fast and efficient. He may not know this but he definitely made my life so much better, I was having a very hard time with my move to TX. It was refreshing to have someone who actually helped me.LaKydra C.
There was a difficult customer being helped before us and the property manager was very patient. When it was our turn, he was very helpful and courteous.Christopher G.
I reserved my truck weeks prior to pickup. However the day before my move, I was told I would have to drive over 30 minutes away from original location of reservation. Very disappointing.JOSEPH T.
None of the trailer lights worked, I had to replace 3 fuses in my vehicle only to find the trailer lighting was causing the problem. Call roadside assistance and it took them literally hours to figure out the wiring mess on the trailer which was the cause of my fuse problem. By the time I got to New Orleans the problem had caused my vehicle to short out and I was left at a hotel with a dead battery. Called AAA Roadside assistance and they figured out the wiring connection on the trailer was messed up and had shorted out my battery over night. Your equipment person did not even check the lights where I rented the trailer. Cost me 180.00 for a new battery and 4 hours of lost time. This is the second time your personnel and/or equipment have left me requiring assistance. 2 for 2 bad experiences.William H.
Very quick and friendly service. In and out in under ten minutes.Seth B.
The parking lot to get to the location is tiny hard to get in and out ofKAMERON M.
The steering on this truck was very scary. I think either the front tires aren't balanced or something is broken in the steering. Any degree of pavement irregularity resulted in bad vibration and made the steering feel like it wasn't actually doing much.Stephen B.
Everything was GREAT. The associate was very professional and prompt.DONALD C.
Truck was booked for a 2,000 mile move, but discovered gas was at 1/4 tank after I had fully loaded my belongings and was pulling away to start my journey. After two days of loading and a 2.5 day journey ahead of me - plus the unloading to come - this was not a pleasant surprise start (delay) to my trip.John H.
Chris was greatCHARLES S.
I cannot say enough good about the service I received from these great folks. It was a seamless process and the two gentleman (forgive me I do not remember their names) were very professional and super easy to work with. A very positive experience. Hat's off to UHAUL and this establishment. Sincerely, Mike StotlerMichael S.
Chris is great!CHRISTOPHER B.
Not a thing. Just wanted to shout out that all trailers I've rented looked like they had new tires. What a relief and peace of mind that I didn't have to worry about that aspect of renting. Thank you!JUDITH K.
Staff were excellent.DAVID T.
All good.STEVEN L.
Was there to rent a trailer earlier this week. The got hooked it up for me, and even unhooked it when I brought it back. He was proficient at working with the various customers there and did a great job. Thanks!ROBERT J.
Chris Richards was awesome to work with. Very friendly, courteous, and quick. I will always go back to Chris for all of my UHaul needs.Jeff S.
Chris gave us the Best experience I've ever had renting anything! Wish I had rented my storage unit from this location. Most genuine polite and respectful man. Uhaul should be honored to have this man working for them. Thanks ChrisAngela B.