Keep the manager that's operating that store!!!WANDA F.
Trailer Rental & Towing in Rosenberg, TX at The Storage Place
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rosenberg, TX 77471
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The web site had a 6 PM closing time. Upon arrival, the person checking the vehicle in said closing time was actually 5:30 PM for Uhaul activity . This difference is only a half hour, however, two other customers were surprised by this difference and could not return their vehicle because of time difference.Michael E.
Nothing. Everything was to my liking and the lady who helped me and my dad was so friendly and curious to us. Thank you very much. We will be returning in a few days to rent out another truck.MARIA S.
Everything was greatMARJA C.
I was overcharged after returning the truck. I was given the wrong address for truck return. I returned 10 blankets. That was all I had.Kenneth K.
Great staff .AVIS F.
The truck performed well, but the engine was very noisy under load, It pulled hard to the right even when the road sloped to the left. Harmonic vibration 55 mph and above that got worse on deceleration.Daniel S.
Excellent customer serviceJACQUELINE N.
Sabrina was very helpful and knowledgeable. She explained in great detail and we were very pleased with her professionalism. Fyi, she is the kind of partner a company can grow with.GARY ALAN M.
Drop off was very easy.mike M.
Nothing, I was greeted as soon as I walk into the door. Both employees were enthusiastic and professional and appeared to be a good working combination to serve the public...JOHNNY G.
make sure the truck you're renting is not blocked in by 2 other trucks. Have after hour contact info including a telephone number for the uhaul assistance group so they can "talk" to a manager instead of emailing them with problems at their facility.William R.
Very nice and helpfulJERALD H.
Friendly service, clean trucks and location....contact free durning most of the process except for getting the keys but even getting the keys was a pleasant process!!! will most certainly be returning to this location for my future u haul rentals!!!Kimberly B.
Better advertising for this location. Excellent service and professional staff. Great prices. Thank you.MARGIE R.
Everything was fine. ThxDiane H.
According to uhaul customer service rep my reservation was lostGeorge H.
Alta @ this location was super helpful and went out of her way to make sure everything worked out for our move.Richard B.
The lady at the front office was very helpful and made the process very easy. Will definitely rent again.Jay S.
I was charge for a dolly that was not on the truck when I got the truck the agent did not come out and go over the truck told me to take the that truck and that was it. The truck was returned that next morning at 9 am. The lady never came out to look at the truck So yes I am not happy that I was charged for something no one ever saw on the truckCYNTHIA C.
No gas in the truck, it was nasty in the inside , i had to wait an hour an half to receive the keys to the truckClint M.
I would recommend when a customer is due a refund to return it faster, just like if they would have had an overcharge you would take the remaining amount due the same day. So overall have refunds transmitted the same day.Christal W.
Have used this location several times. It is very helpful and professional. Thanks You!Laura S.
Q2 - yes and no. Well maintained, but not swept out. Cab was dirty from previous occupant. Food and drink residue on floor and cup holders. I swept out cab floor for return. remainder of truck seemed well maintained and clean. This was 2nd attempt that day to rent a uhaul truck for my move. First attempt at Icebox convenience store was extremely frustrating, wasted about an hour there trying to rent a truck, and I still had to go elsewhere. I was not a satisfied customer on first attempt. Uhaul 1800 service directed me to another location for better service. I am happy now.Kirsten R.