I've used this location for pick up 3 times. Staff always courteous and attentive.Leonard H.
Trailer Rental & Towing in Round Rock, TX at Lindells Chevron
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Round Rock, TX 78664
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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They were short handedHerbert S.
Truck was not clean. The gas gauge was incorrect on my contract. They said it had 3/4 tank and it was less than 1/2 full. Had to wait for an employee to check me out and I was the only person there. No sense of urgency or just great customer service.Alastair D.
Very friendly and accommodating to customers. Third time using this location because of the staff. Thanks everyone!Kathy S.
Fantastic Customer ServiceAntonio P.
Staff assisting me was very professional, cheerful and polite. It was a pleasant experience.david A.
I reserved the van on Friday and went to pick it up on Sunday morning. Had my paperwork and was doing the vehicle check when an elderly gentleman yelled at me to come back. He then informed me that the van had already been reserved. I told him I did reserve it. He said he was saving it for someone who was traveling 1800 miles and I was only going 70. He asked me when I would be bringing it back. I told him 10 p.m. which is what I had reserved it for. He said bring it back before then. The truck had sunflower seeds in the front console, the back part of the van had not been swept out and a piece on the back door was missing 3 bolts and just dangling. I have used U-Haul numerous times and this was my worst experience ever! I will be giving lindell's Chevron a negative Google review.Melissa G.
UHaul's entire system went down the morning I was supposed to pick up the truck and I was unable to pick it up until the following afternoon. The folks a Lindell's Chevron were as helpful as they could be under the circumstances and even finished the check-in process for my truck using a cell phone since the regular computer network was still down. I really appreciated their friendly and helpful attitude through the first-ever computer outage for UHaul of this nature. And the truck I drove nearly 1,500 miles in two days exceeded my expectations for comfort and performance.Jo T.
Guys that checked me in at Lindell Chevron and out were amazing, very personable and with everything on the phone it was super easy, Great Job!!!!Paul S.
You get what you get here. Not a lot of help.MICHAEL W.
Excellent service. Quick and easy rental process.Charles D.
This was one of the best and easy pick up I have ever had.Marvin E.
the person who attended me was defensive, came right out as soon as I was parking, telling me I could not turn in the truck there because it 'was not on his 'list'. I had to show him a text from the regional office allowing me to do so since the original location would not open til 3pm, truck was due by 2pm. was charged $17.95 for going '9' miles over on the odometer, even though I brought it back with more furl than when i got it. pretty petty stuff!Juan D.
Hi, it`s all cool, but you charged me for a dolly, that was never in the truck. I ordered it, but I couldn`t find it. 3x7$. I paid already, but I could do without 21$ extra, Thaks ViktorViktor F.
Lindells Chevron location, owner/mgr bent over backwards to assist me, and should be lauded highly!Travis B.
Fantastic customer service from pickup to drop off. Highly recommend the team hereChris B.
The man who assisted us was very kind, and had his mask on, however there were other employees inside the store who were not masked. During this time of pandemic, this made us feel uncomfortable.Kirsten W.
Easy pick up and drop off.Omesh P.
Lindell staff is essentially an individually owned gas station that can rent uhauls. With this said, no accountability as it's likely all family staff. Took 25 minutes to help me as the guy in front of me was renting a uhaul truck and they couldn't find the keys. Being I rented a trailer (and first time I've ever used a trailer) the guy helping me (John), was awful, didn't help hook up the ball, incorrectly hooked up the chains (didn't cross them and they drug the ground) and didn't check to see if the brake and signal lights worked (which it wasn't hooked up correct and the tightner for the ball was loose and could still be tightened). I asked him if he's ever hooked up a trailer his response was â€œI've hooked up plenty of trailers but not a uhaulâ€ I left this location as I heard noises and felt something wasn't right and didn't feel safe and went to 620 location, the staff at 620 location identified all the things wrong with the setup and resolved all the issues. I originally went to the 620 location to start my one way reservation, but due to how trailers are turned in that location didn't have any for my pickup time and I had to use Lindell location (as you can see I ended up going to 620 after picking up - fortunately I took side streets for this ~ 2 mile slow drive). Net/net I would not use Lindell for uhaul trailer rentals. This could've turned out really bad, as my safety was potentially jeopardized as well as the hundreds of drivers around me, but listening to my intuition and internal light bulb I was able to not be impacted. I can only imagine if someone didn't have the intuition and proceeded with a long highway trip with incorrectly hooked up equipment, accident and potential deaths waiting to happen. With me posting this comment I'm hoping Uhaul company will at a minimum respond to me directly addressing this issue (we'll see or does this post go unanswered?) but also reach out to Lindells for any corrective actions (and identify other self owned gas stations and readdress safety protocols etc)Anthony W.
I am satisfiedRomeo M.
Very annoying that the U-Haul app does not let you start your contactless pick-up until the exact time you have it reserved. It was especially annoying because it took about 20-30 minutes to get through the "check-in" process on my phone. It was also very strange that the truck did not come with a full tank of gas. Who wants to go fill up the truck right away when they have a full day of moving?Amber K.
My pickup was complicated, it was supposed to be using the 24/7 TruckShare. But when I arrived at 5 pm it said I was supposed to return when the location opened at 8 am. Then I noticed it said 8 am on the same day. The attendant was able to help me. My request for a utility dolly with the reservation was not included, I don't know when that got lost, but was able to be accommodated. The checkout experience was slow due to the attendant having to also manage the register for the Chevron.SETH T.
So nice to find a local UHaul place that appreciates the customer and delivers on excellent service. Thanks!Phillip R.
I was charged for a dolly and moving blankets I did not receive. I had trouble with the app returning the vehicle. I think it will be easier next time having tried it once.Gregory S.