Always very polite & helpful & prepared.
KATRINA H.- Kentucky KY
- Russellville
- 42276
Trailer Rental & Towing in Russellville, KY at Appling Hi Fi
(U-Haul Neighborhood Dealer)
419 S Franklin St
Russellville,
KY
42276
Contact Us
419 S Franklin StRussellville, KY 42276
Services at this Location:
Hours
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 1 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Russellville, KY 42276
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Great service an great help
MARY H.- Rating:
- 5.0
No issues at all.
KATRINA H.- Rating:
- 4.0
Very friendly
STEPHANIE T.- Rating:
- 5.0
Drop off after hours, no contact. Easy experience from beginning to end!!
SHERI M.- Rating:
- 4.0
Truck was clean, staff helpful.
KAIYLE P.- Rating:
- 5.0
Customer Service was Excellent, Truck was very clean and drove smoothly. Definitely will use again in the future! Merry Christmas!
KATINA K.- Rating:
- 5.0
Great people at this location.
randy R.- Rating:
- 5.0
Very friendly and helpful! Thank you so much
Anesha D.- Rating:
- 5.0
Great customer service. Thank you!
james H.- Rating:
- 3.0
It was more expensive than I thought it would be.
Savannah P.- Rating:
- 4.0
The time period for getting your info in the computer is way to long. Why isn't the person's info stored in the computer where they rent from and it takes forever to take a picture of your driver 's license. I know people's personal info changes at times. If you go on line to pre-register that is so complex. I hope you can get these issues in better working order and I think you will more happy customers.
Birdie M.- Rating:
- 5.0
This review IS NOT for the location but for UHAUL in general... First uhaul experience was rocky the 24/7 truck share was not set up right go to pickup at 7:00 and can't till 8:00. Which they refunded me $50 for the inconvenience. Then I sign the contract they pull the truck around and there is a gas leak. Had to drive to another location and they added 40 extra miles to my trip for that inconvenience. It still put me way behind and I had to end up buying locks to lock the truck up overnight instead of unpacking into the storage. I think there should have been better communication and the truck should have been inspected beforehand and customer compensation was okay the $50 for the reservation was amazing I was pleased but I would have rather gotten money back since I had to buy locks just to use one night verses 40 extra miles I didn't use. All in all first experience wasn't so great.
BRIDGETT E.- Rating:
- 5.0
Good experience. Truck was great. Mobile check-in and return were nice. Took a little longer than I would have liked on a busy moving day, but otherwise good.
Richard M.- Rating:
- 3.0
Easy drop off and helpful staff.
ANDREW R.- Rating:
- 1.0
Was over charged
tyler C.- Rating:
- 4.0
Staff very friendly and helpful. Think it would be helpful if incentives were given to the customers for repeat business or to military personnel. Some type of appreciation is better than none.
BIRDIE M.- Rating:
- 5.0
Only negative comment would be the "phone App" to turn in the vehicle would not work for me. I always have location active on my phone, and I tried 6 times to use the phone return and just kept getting " Unable to determine your current location.
Perry K.- Rating:
- 5.0
More than Great service
Leon C.- Rating:
- 3.0
Drivers side seat belt stuck several times, inside windshield was not clean, cab was overheating. Not sure where heat was coming from. The truck squeaked the whole time.
Carrie C.- Rating:
- 5.0
Nothing The experience was wonderful. Great service and equipment
GARRY H.- Rating:
- 5.0
Staff very friendly and helpful. Everything was completed in a timely manner. I use this service often and always the same location.
BIRDIE M.- Rating:
- 5.0
Nothing! The drop off process is incredibly quick and efficient.
WILLIAM W.- Rating:
- 3.0
Pick up location was fine. Customer service was average. The truck though, worst piece of shit ever!!! I've driven U haul trucks through multiple states and for several thousand miles, I couldnt make a 20 mile trip in the truck i was rented. It broke down 3 times, then had to have a tech come look at it, after it sat in my yard for 2 days. Tech cleared the codes and advised the truck was fine to return, upon doing so, it broke down again. Hopefully U haul will be a little more stringent on their maintence of the trucks. Worst part is, customer service has done nothing or contacted me about reimbursement
Josh G.- Rating:
- 5.0
Told them about the issues. The staff asked many questions and said they would report it to Haul.
joseph B.