Your customer service staff are awesome. Thank you for your help in moving my mother.brian W.
Trailer Rental & Towing in Saint Clairsville, OH at Fatboyz Auto Sales LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Saint Clairsville, OH 43950
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Everything was wonderful, just keep doing what you do!Michael B.
Had hole in floor. There were not padded bumpers inside as advertised just recently replaced wood. I think the trailer is retirement age.Craig G.
Not the most friendly bunch.ALBERT J.
It was wonderful. The people we very nice. No problems. If I ever need to rent another truck it will definitely be from Fat boyz.brandon T.
I have used Fatboyz on other occasions. They are always friendly and they are very quick to get your paperwork done and on your way. I will use them in the future if I require rentals.Kenneth H.
Great trailer, well maintained and was a smooth tow.DAVID STEVEN JR B.
We had a reservation at 10 a.m. on a Saturday. No one was there to open up. We waited and waited. Finally, about 10:15 a.m. the owners arrived. Seemed they stopped by a restaurant to order breakfast take out. I did not appreciate the waiting.Cindi B.
The district manager tried to change the due in time because we had to add the safe tow insurance after I placed a call with my insurance agent to consult whether it was necessary or not. I returned the unit in 23 hrs and 51 minutes, I did not exceed the 24 hour rental time but yet I was charged for 2 days. I'm n the end Jessica Murphy of Fatboyz straightened it all out for me.James F.
not athingHarlan T.
Unlimited mileagewayne C.
The rental was not available when I went to Weirton to pick it up. That was a 45 minute drive from Wheeling, WV. I specifically mentioned on reserving the trailer that I wanted to pick it up at either ASAP or Middle Creek agents. Both about five minutes drive from my house. I understand that this is a busy time but my confirmation to pick up was 48 hours before my pickup. Surely that is enough time to ensure that the Weirton location would have the trailer or to bring one in from another location. I had to drive back another 45 minutes and find Fatboyz. the directions given were not accurate. and spend additional time doing that. and using gas. consequently, the process delayed our departure. Further, when asked where I wanted to drop off the trailer, I was shown two choices in/near Lexington, Va. I indicated that I had used Endelemen's (sp) on Hwy 11 previously (thee times this summer). I was told that it didn't matter where I dropped it off and if that was what I chose it was OK. During my drive to VA I got a message to drop the trailer at an address (no business name) in Buena Vista, VA. this is near Lexington but not in Lexington. I called your number and after some switching was told I could drop it at my 'usual' place. I think you can understand that moving is challenging. and, yes, dealing with a vendor is going to be fluid and one must be adjustable. but, as mentioned, I have rented three trucks, an auto carrier and this little trailer this summer. none of these experiences have been met average or flexible expectations. that said, all the people have been customer oriented - in person and on phone. But, I spent a lot of years dealing with customer service in a variety of situations. I am not impressed with your logistics systems. anyhow. I know one must be patient and flexible dealing with the structure you have. try to do better. I think I remember you started as 'we're number two but we hope to do better..." you aren't. Richard McCrayRICHARD M.
I would never recommend U-Haul but I would recommend Fatboyz ... Thanks for the help y'all ... :-)stacey H.
I would never recommend U-Haulstacey H.
I was very pleased with the service. They went above and beyond expectations to get me a trailer and even met me on a a Sunday for me to pick it up. Thank you guysdelvon B.
Nothing ...Very friendly service was in and out in no time and the young lady who took care of us was extremely Helpful....donald H.
Great experience, both owners were awesome. I was in a jam and they helped me out.Ronald C.
I need to U-Haul it, or got U-Haul!DAVID A.
Great price and awesome employee'sjoy T.
No improvements neccessary, top notch!!Savannah H.
Great people cared about u very helpfulbarry L.
I spoke with Jessica upon rental. She is very nice and helped me a lot over a 24 hour period. She even double confirmed my pick, Incase something changed. Very nice, personable and top notch service.Chris F.
No improvements necessary. Very easy to work and appreciated their suggestions! I will be back to rent again from them.DANIEL N.
They were nice to stay open till we arrived to pick up our rental. ...what i didn't like was non disclosure id total cost of the app with taxes and extra items.christy M.