They lied and said the tank was full when I got it. It was a little over 3/4 of atank. They charged $11.00 extra when I returned for gas I didn't use. They also didn't credit me back the money from the mileage I didn't use. I paid for 50 mikes and used maybe 20 miles. Also the clerk was rude
Marvin B
Tesson Ferry Phillips
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Louis, MO 63128
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everyone I dealt with was pleasant and knowledgeable and gave clear instructions nice to deal with people who know how to do their job thx
jacquelyn hThe initial amount of gas that they determined was nore than what was in the truck when i got it. My first reservation wasnt honored so i couldnt move on time as i had planned. The brake pedal required me to lift my whole leg up to reach it, very unsafe. All in all it was a bad time
Kyle KCommunication great text, email, call verified reservation one-way trip. When we got there, said only a very large truck available for one- way & for size we got we’d have to bring back(?) so asking for $50 credit due to break in agreement. Otherwise, all great
James MI assumed that they were going to hookup the trailer and verify that my vehicle and hitch was good and lights were working. In stead they told me I was good to find the trailer and hook it up myself.
Rich B