Nice peopleTimothy H.
Trailer Rental & Towing in Saluda, NC at Apple Mill
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Saluda, NC 28773
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I had an appointment to pick up a trailer at 10am. I showed up noone was there. 1010 came around still noone. About 1020 a woman showed up. I went inside and told her I was here for a trailer I reserved. She said her mom didn't tell her about any rentals. I said is there a problem and that's when she told me she dont handle uhaul that her mom was the one. But she said she would try to get it. So here we are atc1030 and she figured it out. She said hope you don't need help hooking up cause she had no idea. I said no. Hooked up and left. I have never had an issue renting there before. Cause of all this it put me behind on my other appointment. I will probably never rent from this location again.Robert H.
Very courteous and friendly. Would definitely go there againRebecca L.
Convenient drop off location to where we were traveling. But we felt bad for leaving that problem trailer with Ms. Carolyn. Can't say enough that trailer should not have been on the road!!David M.
nothing at this time.Abraham D.
Nice lady there needed help in setting up rental of the trailer. Trailer not available in Hendersonville, NC had to drive 10 miles south to P/u unit.Richard C.
Everything was perfect!!!james S.
Nothing, just maintain the excellent service.JAMES B.
We will be using both locations again in the near future. Everything was excellent in the people were very pleasant to deal with.Ralph M.
Great owner and employee!Matthew S.
I was supposed to drop off at 1095 ozone dr. We went during business hours and open sign was turned and on but no one was there and doors were all locked. I called listed number 4 times but no answer. After waiting 20 mins I called Apple Mill who were very very helpful and allowed me to drop there. I would go to Apple Mill over the other location every time.Anna W.
The size truck we reserved was not there when we arrived (14 foot) despite making a reservation two Or three weeks in advance. A guy came in after me also looking for a 15 footer he reserved which also Was not there. We took the 10 footer that was available and luckily made it work. Then the lady at the desk said the charge would be $35 MORE than what was online for the 14 foot. When I asked how that could be she said â€œsupply and demandâ€ was U Haul policy. Outrageous! Only when she entered the drop off point did the rate go down. The lady at the counter was very nice but EXTREMELY slow and obviously not good with computers. It timed out at one point and she had to start over. I don't know why she just couldn't modify my earlier reservation to the 10 foot truck but she said she had to do a new reservation. Took forever. Then she said I had to go online and cancel the old reservation! Crazy. What is the point of making a reservation if you are not going to ensure the truck is st the location you want? We could have gotten a larger truck by going into Hendersonville but if I had wanted to go 15 miles to pick it up there I would have made the reservation there to begin with.Sandra B.
due to no fault of of the Apple Mill my U-Haul was not ready at the time I reserved it. I WILL no longer book a u-haul on line. THIS COST ME TIME AND NONEY. i This was not a product with pick up, but a problem with your online reservations.\ In addition I did not receive any info from your company about a change. I am very unhappy with U-Haul and will not use you in the future. The Apple Mill in Saluda, NC when out of there way to help me solve my problem, Whereas you folks did nothing.Brenda B.
Friendly and helpful customer service. Great support in the midst of the travails of moving!David S.
The 15 ft box leaked and potentially damaged our antiques and some of the linens that we were moving. That was bad enough, but then the turn in fiasco.... No one was at the APPLE MILL location in Saluda NC to accept turn in during listed hours. Called UHAUL, they said leave vehicle and put key in drop box. UHaul called and texted me on Tuesday after the Saturday turn in and wanted to know where the vehicle was! They said don't worry about it after I explained the call and previous turn in. Then I checked an email that showed final receipt for the 4 extra miles used and it reflected 3 days extra charge... but that hasn't been charged to my cc YET. Uhaul assures me that it shouldn't.. Will have to really consider this experience if I am to use Uhaul again.gm G.
The Saluda ,NC location Is awesome .they go the extra mile to help . Will be using them againDoris L.
No one was there. I went by about an hour later and found a lady opening up at like 11 AM. She said she would check it in for me.Phillip M.
This was not my preferred pick-up location. While I'm glad that this location was close-ish to where I was living, it did have the equipment that I had reserved, which I appreciated. This location was not staffed well enough to assist me with the equipment; the owner of the apple mill/country store was the only employee that day, and she was not capable of physically handling the equipment. While I was more physically able, we did need to call one of her family members to assist us. Once the family member arrived, things went quickly and smoothly. Moving is very stressful, and I had a limited amount of time to pick up my equipment. I spent over an hour at this location in order to pick up and hook up ONE trailer. I have rented numerous trailers from Uhaul and have never had this experience before. This experience will have me re-considering using Uhaul in the future.Hannah L.
They were nice but slowLillian S.
Woman who run this location was very courteous and helpfulNeil B.
Have trailer hitch parts for sale.Alex L.
Great serviceRoy M.
Was suppose to pick up at 10am. Waited until 10:25am for someone to show up then it took them until 11am to complete the checkout, very unorganized.Jason G.
Would be great if your trucks had cruise control.KEVIN B.
Wouldn't change a thing , keep up the good work and keep doing what your doing !!STEPHEN S.