Did not get any of the stuff that I ordered with my u-haul
Max M
Magic Time Motors Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78201
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Customer Reviews
- 3.0 Average Customer Rating
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The first truck that they tried to give me had a flat tire and they were telling me to drive it to another location to get the tire fixed. After I told them I was not comfortable driving it like that, they offered a bigger truck and I asked if my rate would be the same and they said yes, so I took it. They never walked around the vehicle with me to mark any damage that was already there on the truck which I thought was odd because other uhauls always did that with me. Then we get to our destination with this truck and I open the back of it and the door slides all the way open, too far back, and gets stuck. I couldn't use the truck because I couldn't get it unstuck. Then the brakes felt really worn out. And the right tail light was out on the truck. I told the guy all of this when I returned it and told him I was going to go to another uhaul place and he said he couldn't refund or anything. It was a joke.
Heather Athe location to be less cluttered.
Elias ZNothing I was treated like family everyone was kind and made my visit very comfortable.
Dorothy DNice people, BUT…Cut down on customer wait time. 45 minutes is too long.
Melissa H