I received No paperwork. I didn't want the $14.00 insurance, but was charged for it!! I returned the truck on time with 1/4 tank that was required , yet they charged me $40!! This place is a scam! Do Not Use ThemJULIE M.
Trailer Rental & Towing in San Diego, CA at Barrio Muffler and Shop
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in San Diego, CA 92113
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Operator was late, overcharged me and was generally rude. Won't be renting with UHaul anytime soon. Operators like this give the brand a bad reputation.STEPHEN S.
why did I get charged for gas after I already filled it up to the section where I was supposed to fill it to? I am not happy about it and want a refund for that. I don't like that unnecessary costs are being charged without my knowldedge.Juan V.
I waited more than 20 minutes because they didn't have the keys to open the box where they deposit the keys, they had to break the box to get the key to the van and it wasn't ready yet. an experience never had before, the people who worked on the spot were without masks and they didn't really care about a very bad experience, and despite everything they charged me even more than was expected in the receipt.Francesco M.
I recently tried to rent a U-Haul like I've done many times before and was denied. Went to four different locations only to learn that months prior a U-Haul representative entered the wrong license number on a contract that did not belong to me. That contracts was in default and I was being denied rental. This mistake on U-Haul's end cost me several hours on the phone and pretty much a waste a day right before My move. Very inconvenient. You U haul provided nothing to me for my troubles.Mark W.
I didn't look at my text as to the time to return the truck.Woud help if guy made it clear to me when checking out truck.Other than that I felt that I put enough gas in to the same point as when I left.Wendy B.
Bogus as all hell! Dirty as hell then they charged me $25 for a â€œcleaning feeâ€ only after I left the place. Received the email 15 minutes after driving away that they are charging $25 cleaning fee. That truck was clean as can be. 100% spotless. There is no need to charge $25. I called to ask about it and they hung up on me and wouldn't answer the phone when I called back. I called literally 20 times and they refused to pick up. Then I blocked my number and called and they picked up and put me on hold never to return to the phone call. Are you freaking kidding me? I will use hertz enterprise or ANY other rental place before uhaul because of these jokers at Barrio mufflers and automotive. You need to check these guys ðŸ‘ŽðŸ‘Ž 2 thumbs waaaay downRYAN K.
You guys charge too muchrvmicah L.
Got completely screwed by this location. Will never be using this service again. Charged for gas even when I put more gas into it then when I received it and was charged a random cleaning fee. Absolute criminal way of running it. Requested clarification on the charges and heard nothing back so I will be requesting a charge back through my bank.ANDREW H.
The Barrio Muffler locations is great. From the manager all the way down everything was handled with professionalism and ease. Great service and couldn't be more satisfied.DRAVEN F.
In an interesting area and I listened to mufflers being sawed off right next to me while I was trying to talk through a window putting my information in. Nice staff though and it was quick and easy.Andrew H.
Personnel had us unload the car without their help. Just asked for the keys and then basically ignored us. There was little to no space to park or unload the trailer. Luckily we are capable individuals, however I would definitely NOT recommend this location.Sophia H.
The mirrors were loose and moved while driving making this very dangerous. There was graffiti on the truck and the antenna is broken. Total nightmareMARTY F.
The uhaul website had auto-filled the equipment for me. So I got charged for a dolly and furniture pads, I told the gentleman at the facility and he said he'd remove them from my purchase, but I was definitely charged for them.Deeana C.
Even though then truck was clean, they open 30 minutes late, then I was charged $47 dollars that is great, then another $12, for what, the gas was full, I did not need the dolly, and that was only $7, before I left they shop I keep asking the guy to tell me the price, and this is why, I don't like fast talker, and I really don't like having my bank card on file, with company, I don't deal with a lot, my number (619)773-3367 , email: firstname.lastname@example.orgEUGENE D.
The equipment was below par but I use uuu guys a lot and never had any issues. The guy renting me the truck never verified the gas. I didn't think of taking pictures because like I said I have never had issues and I've used guys for years. The gas was right, so I don't get why they are charging me so much. Also, I didn't have the car for 1 day and 22 hours. I was actually there yesterday but it was closed. I locked my phone in the car and had you guys call someone to come help me. I was there since 9am and left roughly around 12 pm. So I couldn't have dropped it off today at 10:45 am I'm getting cheated, robbed and the people working there not you guys, are competing fraud on my name.FELIPE O.
Other than the fact that my reservation was changed, including going from a reserved 15' truck to given 10' too small truck which required another vehicle to move, changing the pick up location and the drop off location, I guess everything was OK.CYNTHIA M.
Was ok no problems, they were friendly and quick to assistJOSEPH M.
The U-haul mobile check in was absolutely horrible. The sign up took 15+ minutes and asked every single question possible. Then the day of, it took 30+ minutes for them to â€œconfirmâ€ your identity through not one, but two other people. This wouldn't be an issue if I knew they were going to do this with the 20 minute sign up process. The location was great, but I will think twice before I use u-haul again.Leonard C.
U-Haul charged me over $27 for gas because someone stated that the tank was down to 1/8. That's impossible as I filled about 7 gallons of fuel right before dropping off. And I had 35 miles (that's at least 3.5 gal.) left as I arrived at the gas station. Gas station to drop off is less than 1000 feet and I can send you the bank statement. I am pissed!RAMON B.
The place was easy to find, the guys there were both really nice and helpful. It was really easy to pick up this UHaul.Renee B.
The only thing I made a mistake on the cost.. If I knew now the total cost i would have payed for moversWILLIAM H.
Very friendlyRAMON M.
I really just dropped the truck and they said I could leave.Ryan B.