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Mona H
Juneau Street Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Seattle, WA 98136
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The main issue is that you have to find street parking for the truck and the location is in a dense neighborhood without much parking available.
Alvin CI asked at the counter if I could rent one-way and drop off in a nearby suburb. The clerk replied that the vehicle was for local use. I asked if there was an additional fee if I chose to drop off in the suburb and how much it would be. The clerk replied it would be $50. I asked what the drop off locations are in my suburb and was told that any U-Haul place would take it and settle up with me there. I said that I would plan to drop off in the Kent area and continued to check out the vehicle. I had to go back inside to retrieve the packing blankets I'd ordered, and again to point out that the gas tank was only 1/4 full, rather than 3/4 as I was told at the counter. Later that day, I returned the vehicle to a U-Haul facility in Auburn and was told the return fee would be $214. A discussion at that counter evolved into a fruitless speaker phone discussion with their staff and the evening shift clerk at the rental location in which the clerk insisted that what I described would never happen and hung up on us. I was misled from the outset, acted in reliance on that misrepresentation, and was charged a much higher amount than I had agreed upon at check out. I am not happy and cannot recommend this location.
Michael MDid not sign up for the insurance coverage but was charged for it. Disputed it but fell on deaf ears. They didn't really understand what I was disputing on the charge.
Michael DIt was so convenient and I’ll check here first next time I need a van.
Nancy L