A utility dolly was never delivered. The invoice is in error. I was informed by the local office that the billing was going to be corrected for the missing dolly. The bill does not reflect this. I will have to call the local office during business hours to have the billing corrected.DANIEL O.
Trailer Rental & Towing in Semmes, AL at Best Value Stor All
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Semmes, AL 36575
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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I rented the truck only one day. A lady from Uhaul called me and left a message that I still had the truck 5 days. We got it all straighted out, but it was scary thinking we had it that long. Especially if they were going to make us pay for 5 days. We returned it the same day we rented it. It was not the fault of the place that I rented it from but the main company. Also the brakes grabbed. Otherwise everything was good.Becky V.
My reservation was for 11AM, I arrived at 11, however, no one was there. There was a sign outside the door stating that they take a lunch between the hrs of 11 and 12. This was very upsetting as I had movers planned to be at a storage unit for 12. I didn't receive my rental until 12:45. It was not mentioned to me in any email about the lunch break and I felt that was very unprofessional.AKILAH H.
Great customer service. Highly recommended.JERALD L.
Truck dirty in backDawn J.
Friendly professional and courteous.Sonya M.
great friendly service.Robert G.
Great pick up and returnROBERT G.
Excellent, friendly, prompt service!TOM W.
I would recommend the place that held the equipment and the people that I dealt with but if I will never use U-Haul again. This is the second order I have made in the past month with you and both times you have not gotten the equipment right. This time I had to travel from another state to come get the equipment go to the other state and come back. And when you don't Supply us with the equipment that we needed in the first place it made it really hard on us moving our furniture. Very unhappy with Uhaul and having to deal with the online. Never seem to be able to get a human that can help me and give me the equipment that I am asking for and that I was guaranteed that I would have. Thank you for at least having good people in your locations because for her being so nice is the only reason we left with the equipment you had.Melanie G.
Truck was very dirty and had a smoke and another awful odor. Red dirt was everywhere.Lakeisha C.
Very nice staff, such a nice experience.JAMES B.
Customer friendly,courtesy admitted only in rental for a monthJOHN S.