Pick up and drop off (after hours) were both relatively smooth. Truck had check engine light on (due to gas cap per attendant), but I was not informed of this at time of initial paperwork. I had to come back into the office to ask. Also, was told tank was 1/4 full when in reality it was 1/8 full; of course, I was obligated to return 1/4 full. Didn't notice this until on the road when it was too late to turn back.
Kerry G
Shelton Storage Solutions LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelton, CT 06484
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Mobile pickup was difficult. Tried several times using both the website and mobile app. We ended up reaching out by phone and was transferred to a rideshate rep who took her time and walked us through the process. She was able to walk us through the continued issues we were having while we were together on the phone. She was exceptional. The process to pick up the truck ended up taking about 40 minutes. Once we were able to get the code and key from the lock box, we got the truck and realized right away that the blankets we added tpo our service were not in the truck. She advises that she would remove the charge but that ended up being done by the rep at drop off as he saw that the charge was still on the reservation.
reed cGreat customer service.
Abonga NStaff was extremely helpful, courteous, professional!
CHRISTY HNice service
GAYEEN T