Won't suggest Uhaul. Picke it up at 8:55 instead of 9:00 and we were told to have it returned to the drop off location at 8 , an hr earlier because we picked it up earlierColin S.
Smoky Lake Esso
(U-Haul Neighborhood Dealer)
Smoky Lake, AB T0A3C0
- Mon–Sun9 am–7 pm
Services at this Location:
One-Way and In-Town® Rentals in Smoky Lake, AB T0A3C0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Had to wait to get trailer no staff 3rd rental for there service below par every timeJim Roy S.
Having reserved a smaller truck but had to take a larger one which used a greater amount of gas $600.00 in gas alone Dropped the vehicle to the West Kelowna location a day early and after 5hours on the phone they refused to credit a day to me. Very disappointing serviceRonald J.
No one checks the trailers. I had to buy an adapter from four pin to 7 pin!! Nothing on the site or from personal indicated this would be an issue! I was hooking up, but realized I needed a hitch that was lowerâ€¦inches from the ground. Why was I not informed? The chains were broken! The clasps and u-bolts un-usable. I made it all workâ€¦but I wasted 2 hours doing so. Look: $50 rental and insurance is great. Customer service, not so much. Equipment maintenance: horrible. It was my experience, skill and fortitude that made this rental happen safely. (And money) Someone should hire me for regular maintenance repairs on these trailers.Kyle C.
Additional training for onsite staff would be helpfulRoger L.