I have an android on a pixel phone and the app made the experience very difficult and frustrating. When I would rotate my phone to take a picture it would bounce me back to the home page. When trying to scan the back of my driver's license the button to do the scan was not on the screen, I had to scroll down to find it. I will never use the app again.
mike s
Restas Car Care & Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Somerset, NJ 08873
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I like the self checkout option. The process should be described during the time of the online reservation so the customer is prepared. I got a call about scanning my license 10 minutes before which I had to do again when I got there going through the app. The app is fairly user friendly for a 45 year old and younger people. It would frustrate older people.
ZENOBIA FThey added items i didn’t want
Keanna WThe customer is entirely on their own with App, which was glitcy that both times, pick up and drop off - i had to call in and it took ages. Overall somewhat of humiliating experience getting a Uhaul
SHIEKH SNothing wrong with the location or the equipment, but the mobile app and check in process were very frustrating. At the very least you should warn people that the process can take a 1/2 hour and make it more clear what they will need in advance.
Chad C