U-Haul transferred my truck to a different location. The location I got could not pick up at the counter. Had to do a lockbox. Spent 1 hour trying to get my keys. Unacceptable. Very bad business practice.
Russell B
Corner Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85008
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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was charged for a dolly and furniture pads but never received any
Brandi TBeing able to pickup my reservation took an extremely long time as my information had been done incorrectly. Although the representatives at Corner Express were helpful and nice. The representatives at uhual location on McDowell and 24th and whoever they spoke to on the phone with were very degrading. They spoke ill about me(the customer) and I was within listening distance. I will absolutely do my best to avoid uhual for future moving needs. Super confusing experience and not all employees are on the same page in regards to policies and transparency.
Kimberly SFirst of all there's no office in the drop off location... therefore nobody that works for Uhaul is there to help you out.
Ivan W