If you're going to have a truck rental center, have a truck rental center staffed with people who know how to do that job, and don't stick it in a gas station that is staffed by one lackey that has to stop every 30 seconds to sell gas and beer to other customers.Joel N.
Trailer Rental & Towing in South Sioux City, NE at Circle S Stop 'N Shop
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in South Sioux City, NE 68776
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Nothing, great customer service.Gwendolyn D.
This is a small run down gas station. Kid running the counter seemed clueless. Nothing was ready for me when I got there. Just made me sign paperwork and handed me the key. I had to clear out the vehicle myself and check everything over.Kathryn J.
Was having trouble dropping off at this location. Would not let me drop off truck when scheduled there had to call to try to figure out where to go.Abdihakim A.
The staff was very friendly and I was in and out in rapid time. Thanks to the staff.Michael S.
I needed to clean out the snow in the back of the truck and the inside was not swept out when I picked it up.Mark H.
The contract said I was to call their number upon arrival. It's an area with a bunch of crappy buildings and I could see where to park the trailer, but didn't know which crappy building ran the U-Haul. Like I said, the contract gave me a number to call. I called it about two dozen times. Finally your rep got off his ass and answered the phone. He asked if there were any issues with the trailer. I said no. That was it. No thank you. No nothing.CHRIS S.
Absolutely this was great place and i would recommend for my friendsFarhan M.
Make sure the vehicle is in good working order and clean. This vehicle was a danger to drive because of malfunctioning equipment.Robin S.
Saleperson was not very knowledgable. Also gave me wrong information that cost me another $29.Mark S.
Top notch customer service!David D.
Had a great trip in spite of bad weather HubJovita S.
Hardly any room for the 20' truck. Had to park beside dumpster. Overall service more training for checking in.Angeline Q.
In a convenience store with multiple customer interruptions. Single employee. Multiple computer problems. Took over one hour to pick up reserved trailer. Will not pick up from that location ever again. No help to hook up or unhitch on the return. NOT a good experience. The clerk was almost as frustrated as I was and was apologetic.Micheal S.
One young woman was on staff to run the gas station / convenience store/ U Haul rental. She did her best but I had to wait each time another customer came to the counter to pay. There was no one there to assist in the hook up of trailer.Robert M.
They gave my reservation to someone else on accident and delayed my trip by well over an hour. Then the screwed up the contract and nearly got me charged over $200 extra because of it. Luckily the fine folks at the Sioux Falls U-Haul main center on 11th st got everything fixed for me.Matt Z.
Better instructions on how to get the trailer on and off the hitch Plus adapter to plug in appropriate brake system.amy S.
Make sure equipment is ready to go. Customer should not have to take trailer and go across town to get strap put oWilliam V.
The clerk was beyond helpful, nice, and amazing.Lisa A.
No one came out to help hook up and make sure lights worked and when I returned the never documented the return Are then you haul company called me 2 days later and one know why I did not return it and I hadStephanie O.
No one even came out of the store to check the equipment or if it was hooked up properly or even get the number off of it. I did all that myself. Then I was charged twice and I only had the equipment for 26 hours. I have rented the same equipment from multiple places before and only charged once for a longer period of time. WhyOwen B.
I had my order set at a location close to my apartment then got a call to change location. I was fine because I got a bigger truck at the same rate as a 10'. Then when I show up to the changed location the lady was no help to me! I get she was working at a gas station but when she told me she didn't have my equipment she told me there was nothing she could do! I had to call U-Haul and explain and go to a third location to get my equipment! Which was across town! Then when I got the equipment I had to return it to the same location which was out of my way. Then when I returned my U-Haul I got charged extra mileage! Like seriously?! How was I at fault when I was sent to three different locations over a tristate area?! U-Haul needs to get their shit together!Julie P.
Young lasy all by herself running a gas/convinience store. simply handed me the contract and told me the trailer number. No personal vehicle inspection, no help hooking up the trailor until i asked, no light inspection. I am a 63 year old main. i tried to lift the trailor by mysekf but no luck so had to go back in and ask for her help.Jaime N.
She did not know what she was doing, very unorganized, did not have all the equipment ready. The truck was still dirty and needed to be swept out. She did not know how to use the login information and was not helpful.Richelle W.