The truck was not clean and had cocoroaches. I have larged a complant. the u haul office did not have the customer action form i was to fill out.
Trailer Rental & Towing in Staten Island, NY at Shop Smart Food Mart
Moving to or from Staten Island, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Staten Island, NY 10306 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Staten Island, NY
Cargo trailers in Staten Island, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Shop Smart Food Mart!
Utility trailers are perfect for towing large or oversize cargo in Staten Island, NY 10306. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Shop Smart Food Mart provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Staten Island, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Staten Island, NY online today!
Trailer and Towing Supplies
The same thing as today
I made a reservation for a van with a Appliance Dolly for big things like refrigerators, when I did a pick-up the trolleys weren't available, I had to take things 2-3 hours longer on an regular hand truck.
I had no problems. I reserved the truck online the evening before I needed it and when I arrived at the location to pick it up, it was ready for me.
I had a terrible experience today renting a van to move some furnitures. I was having trouble with the app and it would not let me proceed to the next step and said there was error with my card. I thought I put in the wrong expiration date so I tried another card and still got the same result. But when I checked my credit card statement I was charged TWICE! I had to go to the counter and pay ANOTHER time to get the van rental. I wasted 45 minutes trying to get the rental and it's disheartening that a rental company like U-Haul doesn't have a reliable app for mobile booking.
This was the location my pick up was moved to WITHOUT TELLING ME. It was located on the opposite side of Staten Island. I was only informed of this change less than 24 hours before my scheduled pick up. Using the 800 number got me to a dispatch center that seems surprised that the location had changed. But because of the extra distance I was told my 40 mile allowance was up graded to 52 miles. NOTE I never received this upgrade, only the standard 40 miles when I picked up my truck. After that call to the dispatch center, I called the location to verify the availability of the truck and was told that Yes the truck was there, ready for pick up. But when I showed up to pick up the truck, I walked in and said I was there to pick it up, WITH OUT HAVING TO EVEN ASK MY NAME, the person I was directed to to pick up the truck from told me that no truck was available. That it was still packed. And that there was no other truck available. Please remember that this is during the COVID-19 Lockdown in NY. To move my work tools for a NEW job, I had to coordinate with 3 other people and a restricted time schedule, so any delay impacted my ability to start a job. I called the 800 number that got me the dispatch center again. I was on the phone for over 30 minutes during which time, the person on the phone was somewhat helpful. The actual owner manager of the location was contacted. This man was able to empty the truck so I could obtain it, over an hour late. The dispatch center person over the course of the phone call changed to someone who identified herself as the Center Manager. This person explained about the manager owner fixes to get me the truck. This person also said that I would receive a $50 credit to be returned to my credit card with in 3-5 days. That is the reason I have waited 10 days to fill out this review. I am still waiting for this credit.
The drop off location was easy to get ppl were friendly and accomdating. Clean and organized establishment.
Excellent customer service! Highly recommend! ??????
Keep up the good work!
The truck was in very good shape. It was a good experience. Thank you.
They said I was supposed to have the truck back the day before it was due. They didn't have a person ready to notify u-haul that the truck was returned. They charged me for an overdue truck when it was returned early.
The staff was very courteous and professional. I will definitely recommend this facility to friends.
Service was excellent, very positive attitude and lots of energy by professional staff!
dont overcharge for fuel drove 13 miles put 2 Gallons of gas still charge for 2 more Gallons
Everything went as planned!
Perfect for moving
Better drop off locations
Quick turnaround on short notice thanks
I really can't think of anything, it all went well.
Poor experience because I was told the night before my move that I had to pick up the truck in another state!! My reservation was for Middletown NJ originally. And with barely any notice I was transferred to Staten Island NY. It costed me $87 to uber to Staten Island at 530 am. When I tried to change the pick up location I was transferred 7 times to different Uhaul personnel. None of which could help me. Will never use Uhaul ever again.
not much to complain about,They were very friendly and accommodating
Girl who helped me was excellent.
The person receiving the truck was super helpful and listened to me regarding the tire pressure system dysfunction and the gas not being 3/4 full.