Trailer Rental & Towing in Sumter, SC at Dixon's Shopping Plaza
(U-Haul Neighborhood Dealer)

103 reviews

1290 N Kings Hwy   Sumter, SC 29154

(803) 499-9507

Location Hours

  • Mon-Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(803) 499-9507

1290 N Kings Hwy
Sumter, SC 29154

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 6 pm
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Sumter, SC 29154

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Customer Reviews

Average Customer Rating

103 reviews

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Write a review
Rating:
5.0

Great job by the Uhaul representative. Helpful and courteous.

Christina C. 
Rating:
1.0

I got charged 53 dollars for not even using the truck

Robert E. 
Rating:
4.0

They need a key return drop box, and a utility dolly. The services was great at this location.

Shakerra W. 
Rating:
5.0

Mr Dixon is the best and was very helpful.

Christina P. 
Rating:
5.0

I have never seen Uhaul trailers so clean and well prepped for pick up. The manager of this site takes pride in what he does. The trailers are lined up nicely, the chains and wiring are neatly kept on each trailer. The transaction was quick and easy. Highly recommended.

Leon G. 
Rating:
1.0

The person working was very sweet the owner or whoever is in charge of the actual rental spot at this gas station sucks would never ever ever recommend getting a truck or anything from this location.

Alana P. 
Rating:
1.0

My reservation was at a different location but they didn't have the truck we needed so they sent us to this location that was 40 minutes away. That person should not be handling the Uhaul business. The business was open but the person doing Uhaul left for an hour and a half for God knows what reason. His brother running the convenience store told us that he was drunk. It took him over an hour to check us out. There was no check out inspection of the trailer. The truck had low tire pressure, trash inside of it and sand all over the floor. Myself and my family have rented from Uhaul for years and have never had an issue. I am so absolutely disgusted with my experience with this man that I don't know that I'll be using Uhaul again if this is the kind of people you have representing your name. I would really appreciate some type of response from you guys. I really think this man should have Uhaul taken away from him. Also, I don't get to utilize my free month of storage (which I needed desperately) because there weren't any available locations near me. I would really appreciate a representative to call me for some type of compensation or refund. Jessica Undeewood (910)512-4186

Jessica U. 
Rating:
3.0

I drove 2 hours to get to Florence where I reserved the auto transport to be told there was not one there when I arrived. The front desk told me someone should have called me, didn't happen. Very unprofessional UHAUL, I had to dive to Sumter and back to get the trailer. Who is going to reimburse my fuel for this mistake?

Matthew A. 
Rating:
5.0

They had just what I needed and were open on Labor Day. The Trailer was in great condition and the people were friendly and knowledgeable. The rental process was quick and painless. I will use this location again

JOE R. 
Rating:
1.0

The “office” was a mess as if it were an after thought put in the back of a liquor store (which smelled like mold). The window opening was behind a barrier of soda box deliveries that were piled up to the counter, leaving no space to work at the counter. The advisor I worked With was unwilling to properly inspect the cargo trailer per U-haul's standardized procedures as he didn't want to put stickers on every dent or marking stating it would be “too much work” for him, and then then couldn't put any stickers on because he was OUT of them (conveniently. Save yourself the headache and don't use this location!

Francesca G. 
Rating:
5.0

Great Customer Service! Would most likely recommend to others!

ROSHELL S. 
Rating:
5.0

All was excellent.

Nancy G. 
Rating:
2.0

Train location how to check out. I had to show him how to do it and he wouldn't listen I don't know if he even had a clue. It took a little over an hour to leave. With trailer.

Robert F. 
Rating:
3.0

My order was completely screwed up. I made the reservation with a vendor and did all communications with them. I made a change to the destination point which was not recorded. It took 2 days to correct the order after the fact. I asked for truck for one day and was charged for two days and corrected destination was 100 miles less original. I feel I was overcharged thru limited fault of my own! Will not use uhaul again.

Helen N. 
Rating:
2.0

I returned a tow dolly a couple hours later than projected and was charged for an extra day

SKYLER F. 
Rating:
1.0

I was charged the wrong amount for the truck as for the per mile amount. When questioned and proved wrong personnel still refused to change it. Also the person working had a child working the register and the charging the customers. Also they gave me a receipt detailing that I did not fuel the truck upon return. I will never return and would recommend toy friends a different company based upon this visit.

MARLON M. 
Rating:
2.0

Mr Roy was rude and disrespectfully

John D. 
Rating:
3.0

Get some help one man show in s.c.

CLIFFORD D. 
Rating:
1.0

The staff was not properly trained and was inefficient. After waiting for over two hours for a receipt, was given the wrong information on the receipt. There was no one in the location for 15 minutes to receive our equipment. There was dirt all over the counter. Called an 877 number and after being on hold for 10 minutes spoke with a lady named Kimberly who then placed me on hold to call the store manager to see what he had to say, of course he said it was computer issues but being able to see the computer screen, that was a lie. When Kimberly got back on the line I asked to speak to someone to tell them about the complication, she transferred me to customer service. I then explained the happenings and she then wanted to transfer me to the area manager. I was transferred back to the same Kimberly that transferred me to her. Not once was an apology given from anyone that I spoke to for any reason. Will not be using uhaul ever again.

Crystal B. 
Rating:
3.0

First of all my initial reservation fell through because the guy there double booked. This happened at s&s muffler. I was quoted a fair rate at S&S muffler. Because of their error I was sent to 1290 N. kings hwy. Because this was not my fault they could have given me the previous offer instead of charging me $100 more. That was the worse experience I have ever had with UHaul. No one I dealt with was professional at all.

MAKEADA M. 
Rating:
3.0

The rental agents were very unknowledgeable and could use some training. It took almost 2 hours to complete our pickup and I ended up filling out most of the information on the agents computer. The truck had a few issues the biggest being the alignment. I have spoke with customer service and logged a formal complaint but overall we love UHaul and will continue to use them for any moving needs.

Kendra S. 
Rating:
2.0

Provider did not know how to use software and the computer was out of date. Spent 45 min there trying to get the truck checked out and then he couldn't tell me how much was being charged for the service.

JUSTIN S. 
Rating:
3.0

I was quoted a rate of $380 for two (2) days, I said I only need it for one (1) day. I was told that the charge would be half when I returned the truck. Far from the truth at this Kennesaw location. Gave me a number to call. Windshield could have been cleaned.

annette M. 
Rating:
2.0

First of all, the total experience was terrible!! On top of everything, the rep is trying to charge us over $200 for a 1 day rental, when it's suppose to be only $39.99 a day!!! Unacceptable!!!!!!!! I have since called the cooperate office on this matter, and was told I will hear back no later then Tuesday!!

JOHN D. 
Rating:
5.0

No improvements needed

TED L. 
No reviews have been submitted for this location.

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